Leadership styles used in Assignment 1:

As an emerging leader, it is important that you know an operational leaders style may be based on a combination of beliefs, values, and preferences, as well as the organization’s culture. Take a look at these five distinct leadership styles.

1. Situational Leaders:
   Operations managers that are situational leaders do not conform to one way of leading. Instead, the situational leader makes decisions based on what is happening within the organization and the feelings they have for the specific follower.
2. Servant Leaders:
   Servant leaders who manage operations live to serve because they want to make the lives of others better, leave a positive imprint on the organization they serve, and make the world a better place.
3. Participative Leaders:
   Operation managers that practice participative leadership seek input from all team members, whether subordinate or peer, prior to making decisions.
4. Transactional Leaders:
   Operational leaders who lead with a transactional style look at supervision, organization, and group performance; and seek team member compliance through both rewards and punishments.
5. Transformational Leaders:
   Transformational leadership occurs when a leader works to create an organizational vision to create change through inspiration.

Review the 7 steps of forecasting:

1. Determine the use of the forecast

2.Select the items to be forecast

3. Determine the time of the horizon of the forecast

4. Select the forecasting models

5. Gather the data

6. Make the forecast

7. Validate and implement results

Please review quality measures:

Define: What is the problem, what is the scope, what key metric is important, who are the stakeholders?

Measure: What data is availible, is the data accurate, how should we stratify the data, what graphs should we make?

Analyze:

What are the root causes of the problem, have the root causes been verified, where should we focus our efforts, what clues have we uncovered?

Improve:

Do we have the right solutions, how will we verify how the solutions work, have the solutions been piloted, have we reduced variation?

Control:

What do we recommend, is there support for our suggestions, what is our plan to implement, are results sustainable?

So again she said: Jeff, I encourage you to watch Adam’s lecture on Deliverable 7.  He lays out the expectations of this assignment for you.  You need a table of contents for this assignment plus 10 pages of content.  I believe you have 3.5 pages of content.  Please review the leadership styles used in Assignment 1.  Answer the remaining questions thoroughly and explain each one.  Please review the 7 steps of forecasting.  Adam lays them out for you in the Deliverable 6 lecture.  Please review quality measures–Deliverable 5.  You need to give a thorough explanation of an exceptional customer experience. Please elaborate on each section.

Treating Drug assignment

Treatment Paper

Chapter 18, Treating Drug Dependence, describes what we know is effective drug treatment.

The purpose of this treatment paper is to show an understanding of the treatment needs of persons who have addiction, dependency, substance abuse disorder problems. What can a person do if they experience loss of control of their substance use and the negative impacts on their life? Throughout this course we have studied abuse/addictive behavior for each drug and the biological/physical, psychological and social effects. Most treatment in the US is based on the Bio-Psych-Social model of disease.

Write a 3-5 page paper (typed, double spaced) explaining the principles and strategies of treatment options in the USA. Use this rubric and make sure to include certain required information.

Compare-Contrast Argument Synthesis Essay (1200 words/4 pages minimum)
FORMAT: Typed and double-spaced in MLA format. !
OBJECTIVE: Comparing and contrasting is a form of synthesis. You compare different criteria
in order to make a larger point about the subject under consideration. Thus, comparing and
contrasting is more than laying out similarities and differences in a paper side-by-side, but is
about pointing out those points of comparison and contrast and then analyzing their significance
to help support a thesis.
!
Your task is this paper is to research a single topic related to American Gods. You will use
your comparison and contrast of the articles to help support your analysis of your topic. It
is through comparison and contrast that you both synthesize and analyze in order to
support your claim (thesis). The research you conduct will culminate in your analysis
paragraphs. In it, you will synthesize all your sources to make explicit the topic you are
focusing on from within the novel.
!
Your essay should be structured thusly:
Two part title: _______broad____:_____specific with author and title_____
1. Introduction- begin with a broad summative sentence with a specific mention of the
author and novel. Provide context to help the reader understand your topic. End with
an argumentative X as a means to Y thesis that clearly reflects the focus of your essay.
Make it clear from the beginning what you are writing about.
2. Summary of article 1 (summarize with particular awareness to your topic)
3. Summary of article 2 (summarize with particular awareness to your topic)
4. Comparison-and-contrast of the two articles, which culminates in the inclusion of your
topic into the ongoing discussion.
5. (3 paragraph) Analysis of your topic, which is supported by a synthesis of all three
sources. To be clear—include (synthesize) direct content from all three sources. You
will use multiple “Big Mac quote sandwich” paragraphs. *This will be your longest
section
6. Conclusion
Works Cited !
WRITING TASKS:
A key part of the assignment is your synthesis of your sources. Select and carefully read your
sources, according to your purpose. Re-read the sources, mentally summarizing each. Identify
those aspects or parts of your sources that will help you in fulfilling your purpose. When
rereading, label or underline the passages for main ideas, key terms, and any details you want to
use in the synthesis.
• Your synthesis and explanation/discussion should utilize specific examples from the text.
• Develop each main idea thoroughly. Use specific examples and source materials
appropriately as support. Be sure to integrate source materials smoothly into your own
writing using attribution phrases and transitions.
• Utilize literary present tense.
• Your conclusion should expand on your evaluation and explain the significance of your
topic.
• The essay should use proper Modern Language Association (MLA) formatting – this
means one-inch margins on all sides and twelve point Times New Roman font. If you are
unsure of format, consult the many online MLA sources available.
• Quadruple check your MLA documentation. Are your parenthetical citations correct? Is
your Works Cited list correct according to MLA style, and does it include all sources cited
in your essay?
!
ASSESSMENT: Grades will be on the following rubric. Each of the domains is described in
terms of specific indicator of achievement level. Additionally, proper quoting, paraphrasing,
summary, proper MLA format, heading, in-text citations and work cited page are required and
will also be considered as part of the grade.

Community Assessment

Write a Community Problem and Population Analysis Paper using the course textbook assessment framework. As part of a community assessment process we need to know and understand the target population and social issue/problem of concern in a community. Students will work individually to analyze and discuss a current social issue or problem faced by the population of interest.

There are no page requirements (min or max); I do however expect each student to answer the questions thoroughly and to format the paper in APA. The paper should not be a listing of number questions and answers. In your Analysis paper make sure that you utilize outside resources and compose your paper in a scholarly APA formatted paper.
Students will research a community need affecting a specific community that the student chooses. The assessment must include the neighborhood directly impacted by the need. Students must incorporate textbook course material and questions (1-8) in their paper.
1. Area/neighborhood being assessed? DFW is the area
2. What are the names of one agency already addressing the need? You can choose Texas Veterans Commission (TVC) (Chair) to discuss the next 6 questions
3. What need(s) do they address?
4. What target population (demographics) do they serve?
5. What is their mission statement?
6. What activities or programs do they provide to meet the needs of their mission? Provide details of each program
7. How many people are on their staff?
8. What is the estimated annual budget of the agency?

Lidl (UK) – Implementation of a Lidl’s shopping service

You may find the information for LIDL UK retailer online, in Keynotes in the Library, Company reports, cases online, and the financial press. The literature sources should be books, journals, refereed papers and appropriate online sources. You should find the sources of information that you will use to deliver the three assessment parts within the first four weeks of the course. This is important and failure to complete this task will jeopardise your performance on the module. Your submission should address the following 3 Parts:
Part 1
Using the specific operations performance objectives it can be argued that LIDL UK is focussed on satisfying its customers’ requirements for fast and dependable services at a reasonable market price, through strategic partnerships that assist its customers to improve the services they offer. Specifically you should:
• Outline the essential components for ‘effective business operations management’ (creating value for the customer) for LIDL’s operation within the UK.
• Use a soft systems methodology to evaluate the issues LIDL UK might face if they decide to introduce hybrid facilities to allow their customers to continue shopping in store, as well as ‘order goods online and have these delivered to the door’ to compete in the market place. Support your discussion with appropriate business operations models (i.e. operation strategy performance (priorities) model, customer value, the service gap model, four v’s profile etc.).
• You should compare and contrast different models used by the sector in which LIDL UK operates and recommend appropriate solutions to continue being competitive in the market, make easier for customers to select and buy their products (issues to consider centralised/decentralised inventory and delivery chain, customer value chain, cost implications, sustainability etc.).
• Comparison of different solutions with costing and choose one solution to take forward with reasoning.
• With reference to the parcel conundrum recommend how LIDL UK should respond to this conundrum (keeping in mind the possible technological and environmental (CO2) impact).

Part 2
For the new system you should include Root Definition, CATWOE and produce a detailed “Rich Picture” (hand drawn) to fully illustrate your answer. Your rich picture must indicate the problems well as the solution. (Not included in the word count).
By means of a Business Process Plan (BPP) illustrate the changes including “AS IS” and “TO BE”. Brief explanations of both plans are required and support your discussions with relevant literature. You must follow the Business Process Management (BPM) standards covered in the class. Part three is the implementation of the new process (“TO BE”); failure not to include the BPP may result in marks not awarded for part three

Part 3
Discuss how the managers would turn performance objectives into operations priorities and the resources that would be necessary for effective implementation of the new process (“TO BE” business process plan). (About six hundred words).
Using a Balanced Scorecard, discuss how the business performance can be measured post implementation (refer to the last three years of company annual reports and any other relevant data for improvement and target trends for LIDL UK).
Your work should be referenced including in text referencing with appropriate literature and form a logical and concise discussion.