Day: April 24, 2018

customer satisfaction and customer loyalty

April 24, 2018 3 Comments Uncategorized

Analyze the distinction between customer satisfaction and customer loyalty. Also evaluate the significance of organizational branding and other aspects of marketing In healthcare.Explain how

they relate to customer loyalty.
Consider the following statement: ? Although it is obvious that dissatisfied customers will certainly switch, it has been found that even satisfied customers will switch providers or suppliers.

Satisfaction in and of itself is not sufficient?( Essential of healthcare marketing Berkowitz, 2011, p. 236). With this in mind, think about the following questions: Why are customer satisfaction

surveys important for health care organizations?
What is the difference between customer satisfaction and customer loyalty?
How would you assess customer loyalty?
Why would this distinction be important for a health care organization as it considers its financial investments in marketing strategies? What implications does this have in terms of attracting

new customers versus retaining customers?
What is the purpose of organizational branding? Analyze the distinction between customer satisfaction and customer loyalty. Also evaluate the significance of organizational branding and other

aspects of marketing described in this week’s Learning Resources. Explain how they relate to customer loyalty.

…….

 

challenge society’s limiting gender narratives.

April 24, 2018 4 Comments Uncategorized

ARGUMENTATION

Case Assignment
Reflecting on the seven gender-related videos for Module 2, write a wellorganized
and well-supported essay in which you help challenge society’s
limiting gender narratives.
A well-organized essay has a beginning, middle, and an end. The
beginning, or introduction, should include an opening sentence to grab
your reader’s attention. Follow the opening sentence with a brief
background on the topic or situation. In this case, it would be an
explanation of gender roles, stereotypes, myths, and/or controls in society
today. The last sentence of the introduction is the thesis statement. The
thesis states the main point of the essay, which in this case, would be a
statement affirming what needs to be done to limit gender narratives in
society today.
A well-supported essay includes supporting points, details, and examples.
For this essay, you must decide the best way to organize the body of the
paper. Will you have a paragraph for each change? Will you divide the
body of your paper into three or more paragraphs, one for each point? In
any case, each body paragraph must support (explain) your reasoning
(rationale) using specific details. Each body paragraph must have a
topic sentence that states the main point of the paragraph.
The conclusion typically summarizes the main points of the essay and/or
closes with a lasting impression that connects the reader to their world. In
this case, where is our society headed? Is it too late for change?
Be sure to proofread your essay and edit for proper grammar,
punctuation, diction (word choice), and spelling, as errors in sentence
Download
Home
Background
Case
Case 2 Dropbox

…….

Module 2: Argumentation
3
Completed: You have viewed this
topic
Privacy Policy | Contact
punctuation, diction (word choice), and spelling, as errors in sentence
skills will lower a final grade. A grade will be determined based on the
Module 2 Case expectations and the Trident University General
Education rubric for English.
Papers must be double-spaced in Times or Times New Roman font (12
cpi) with standard one-inch margins.
The first person “I” is not used in a formal essay, nor is the passive “you.”
In place of “you,” “one” may be used.
No secondary sources are to be used in the process of writing this first
paper; it is to be entirely written based on one’s point of view and
supported with body points and details.
Assignment Expectations
Write an essay (no less than three pages in length) that states an
original thesis statement that challenges society’s limiting gender
narratives.
Demonstrate the ability to make and support an Argumentative claim in
a well supported, organized, and cohesive essay.

…….

New Business Strategy (Complete Class)

April 24, 2018 3 Comments Uncategorized
BUS 433 – Week 1 
To buy WEEK 1 Discussion and Quiz, Click below link:
Week 1 DQ 1: Nature of Strategic Planning: In a 250-300 word post, answer the following questions: What is strategic planning? How does it differ from other forms of planning? Why is the strategic planning process important to entrepreneurs in starting a new venture? Respond to at least two of your classmates’ postings.
Week 1 DQ 2: Strategic and Entrepreneurial Thinking: In a 250-300 word post, respond to the following: Provide a definition of entrepreneurial thinking. What role does entrepreneurial thinking play in strategic planning? Respond to at least two of your classmates’ postings.
Week One Quiz: Complete the quiz on the assigned readings for the week.
BUS 433 – Week 2
To buy WEEK 2 Discussions and Quiz, Click below link:
Week 2 DQ 1: Internal Competencies: In planning, one component to explore is how an entrepreneurial organization’s internal competencies help to achieve a strategic advantage in the marketplace. In a 250-300 word response, answer the following: What steps/actions would an entrepreneur take to determine whether the entrepreneurial venture has the appropriate internal competencies to achieve competitive advantage? Respond to at least two of your classmates’ postings.
Week 2 DQ 2 : External Feedback: Select a company and in a 250-300 word response, identify what you believe are the company’s “listening posts” (key opportunities) for getting feedback from the external environment. Could the company expand its listening posts? How? Respond to at least two of your classmates’ postings.
Week Two Quiz: Complete the quiz on the assigned readings for the week.
BUS 433 – Week 3
To buy WEEK 3 Discussions, Assignment and Quiz, Click below link:
Week 3 DQ 1:  New Opportunities: Most successful businesses are focused on existing markets and may not have the vision to spot new products and services. Respond to the following in a 250 -300 word post: Is this happening where you work? Does this lack of vision provide you an opportunity to develop an entrepreneurial venture? Respond to at least two of your classmates’ postings.
Week 3 DQ 2: Expansion: Identify an entrepreneurial venture and in a 250-300 word response, answer the following questions: What circumstances might encourage the entrepreneur to enter into a new business area by acquisition? What different circumstances would encourage the same entrepreneur to merge with another company? Respond to at least two of your classmates’ postings.
Week Three Quiz: Complete the quiz on the assigned readings for the week.
Week 3 Assignment: Strategy Change: In a 2-3 page paper, identify an organization that has changed its strategy (example: moving from differentiation to low cost) in the marketplace. Why do you think the company has made its strategic change? How did it determine the appropriate time to make the change? What have been the results? Use at least three references, two from ProQuest.
BUS 433 – Week 4
To buy WEEK 4 Discussions and Quizzes, click below link:
Week 4 DQ 1: Process of Innovation: Respond to the following in a 250 -300 word post: Discuss the four main elements needed to bring an innovative idea to the marketplace. What are then some of the difficulties facing successful innovation? Respond to at least two of your classmates’ postings.
Week 4 DQ 2: Global Expansions: In a 250-300 word post, answer the following questions: Are there different ethical risks an entrepreneur faces if entering a market in a developed country as compared to a market in an undeveloped country? Identify those ethical risks. What recommendations would you make to such an entrepreneur about ethical risks? Respond to at least two of your classmates’ postings.
Week Four Quiz: Complete the quiz on the assigned readings for the week.
BUS 433 – Week 5
To buy WEEK 5 Discussions & Final Paper, Click below link:
Week 5 DQ 1: Challenges to Industry Giants: In your lifetime, do you think companies such as Coke, McDonald’s, or Google will be overtaken by new, entrepreneurial companies? In a 200-250 word response, indicate why you selected your answer. Respond to at least two of your classmates’ postings.
Week 5 DQ 2: Industry Change: Select an industry. In a 250-300 word response, describe the strategic turning points that caused change in the industry. Identify and describe how one company within the industry successfully reacted to the need for change. Respond to at least two of your classmates’ postings.
Week 5 Final Paper: 
     Focus of the Final Paper
Imagine that you are the entrepreneur who has created a successful new venture. The venture is posed to expand domestically and internationally. In a 6-8 page paper, excluding title and reference pages, address the following:
1. Identify what strategic leadership skills are needed for your entrepreneurial venture to take it to the next growth level. How will you evaluate the leaders in your venture to determine if they have the strategic leadership skills needed?
2. In planning to take the entrepreneurial venture to another country, identify the challenges/problems the venture may face. What guidelines will you provide for managers to deal with the challenges/problems?
3. What is the current level of entrepreneurial activities in the United States? Overall, is the climate for entrepreneurship improving or worsening? Your evaluation will determine whether strategic moves will be made to expand the venture domestically.
4. As you work on your strategic plan for expansion, what kind of expansion model will you use: internal venturing, acquisitions, mergers, etc? What were the circumstances that influenced your choice?

Management

April 24, 2018 1 Comment Uncategorized

Management 201                                      Computer Homework #2

 

  1. 1.                 Travelocity would like to estimate the current average domestic airfare. The following data shows the airfares for 24 randomly selected tickets for travel within the United States:

$356    $275   $371   $384    $457    $326   $414   $367

$362    $286   $104   $136    $320    $244   $370   $215

$322    $409   $303   $489    $251    $361    $337   $265

 

  1. Construct a 99% confidence interval based on the sample of data
  2. What is the margin of error for this sample?

 

  1. According to the Bureau of Labor Statistics, the average hourly wage in the US was $22.57 in May 2010.  A random sample of 36 hourly workers was selected during the month. The average wage for this sample was $21.32. Assume the standard deviation of wages for the country is $4.30.
  1.  Are the results of this sample consistent with the claim made by the Bureau of Labor Statistics using a 95% confidence interval?
  2. What is the margin of error for this sample?

 

  1. The Department of Labor would like to estimate the average weekly wages for US adults with a margin of error equal to $20. Determine the sample size needed to construct a confidence interval for this estimate using the following confidence levels.  Assume the population standard deviation for the weekly average is $160.
  2. 90%
  3. 95%
  4. 98%
  5. Explain why the confidence level effects the sample size needed to obtain a particular margin of error?

 

  1. According to the Mortgage Bankers Association, 10.73% of prime fixed-rate mortgages were in foreclosure or delinquent in the United States during the first quarter of 2010. To validate this claim, a random sample of 700 mortgages was selected, of which 98 were in foreclosure or delinquent
  2.  Using a 90% confidence interval, does this sample support the findings of the Mortgage Bankers Association?
  3. What is the margin of error for this sample?

 

  1. Using a 90% confidence level, The U.S Department of Labor would like to estimate the average weekly hours worked by private employees in the US who are adults.  Assume the standard deviation for the number of hours worked is seven hours. Determine the sample sizes needed to construct this confidence interval using the following margins of error
  2.  Two hours
  3. One hour
  4. 30 minutes
  5. Explain why the margin of error affects the sample size needed to obtain a particular confidence interval.

 

  1. Prior to the release of the iPhone 4 during the summer of 2010, Apple had a 24% share of the smart phone market. Suppose Apple believes that the release of the iPhone 4 will increase the company’s market share. To test this hypothesis, a random sample of 275 smart phone users was selected, 82 of whom owned iPhones. Using alpha=0.05, answer the following questions:
    1. State the null and the alternative hypothesis.
    2. Based on this sample, what conclusions can be drawn for this test?
    3. Determine the p-value for this test and interpret its meaning.

 

 

  1. Seasons Pizza would like to test the hypothesis that the average delivery time is less than 30 minutes. The following data represents a random sample of delivery times:

23   24   23   36   30   40    34    24   28   29   15   27

Using alpha=0.10 answer the following questions:

 

  1. State the null and alternative hypothesis
  2. Does this sample provide enough evidence to support Season’s delivery claim?
  3. What assumptions need to be considered for this test?

 

  1. According to a 2010 Business Week Article, the average 401k account balance for individuals nearing retirement was $60,000. To test if this average has changed suppose a random sample of 30 people starting retirement was selected and it was found that the average 401k balance was $67,900. Assume the population standard deviation is $21,000. Using alpha=0.02, answer the following questions:
    1.  State the null and alternative hypothesis.
    2. What conclusions can be made about the current average balance of 401k accounts for people nearing retirement?
    3. Determine the p-value for this test and interpret its meaning.
    4. If alpha=0.05 had been used rather than alpha=0.02 would the conclusions differ?

 

  1. Average operating time per charge for a 6-volt laptop battery is currently 4-hours.  A new claim by SWET technology claims it has developed a new 6-volt battery that has an average charge life that exceeds 4 hours. To test the effectiveness of this new technology, a random sample of 45 batteries was selected and the operating average for these batteries was  5 hours and the sample standard deviation was  2 hours and 30 minutes
    1. What is the null and alternative hypothesis
    2. What conclusion can be made about the new laptop battery that SWET technology developed using alpha=0.05
    3. Determine the p-value for this test.

 

  1. Based on a survey conducted in July 2010, it was found that 32% of the respondents use the same password for all of the social networking websites they log on to. Suppose a follow up survey was conducted in late 2010 to investigate if the proportion has changed. Out of the random sample of 225 internet users, it was found that 86 used the same password for all their social networking websites. Using alpha=0.10 answer the following
    1. State the null and alternative hypothesis
    2. What conclusions can be made about the proportion of internet users who maintain the same passwords for all social networking sites to which they log on?

 

 

 

 

 

 

 

 

  1.  Before Circuit City declared bankruptcy in 2010, a product manager wanted to investigate the relationship between the price of a new HP Deskjet printer and the demand for it. Every two weeks the price was increased by $5, and demand at a particular store was recorded.  Below is the price of and demand data for an HP printer.

Price          Demand

$70              18

$75              23

$80              10

$85              16

$90              17

$95              15

$100            5

 

  1. Construct a scatter plot for this data
  2. Calculate the correlation coefficient for this sample
  3. Using alpha =0.10, test to determine to determine if the population correlation coefficient is not equal to zero.

 

  1. Answer the following questions using the data from problem 11.
    1. Calculate the slope and the y-intercept for the regression equation.
    2. Provide an interpretation for the value of the slope.
    3. What is the predicted demand for the printer when its price is $87?

 

  1.  Answer the following questions using the data from problem 11.
  2. Find the sum of squares for the total  SST.
  3. Calculate the sum of square error SSE
  4. Calculate the sum of square of regression SSR
  5. Calculate the coefficient of determination

 

 

  1. Answer the following questions using the data from problem 11.
    1.  Calculate a 90% confidence interval for the demand of the HP printer when the price is $83.
    2.   Test whether the regression slope is different from 0 when alpha=0.10
    3.   Find a 95% confidence interval around the sample slope.

 

  1. Suppose we would like to investigate the relationship between the number of hours students study for a statistical exam and the grades they get for that exam. Below is the sample data from six students who were randomly chosen.

Hours of study          Exam Grade

3                                     86

6                                     95

4                                     92

4                                     83

3                                     78

2                                     79

 

  1.  Calculate the correlation coefficient
  2. Calculate the slope and the y-intercept for the regression equation
  3. Find the predicted value for exam grade when hours of study=10. What is the problem with this prediction?

 

Information about the thinkers’ contributions to society

April 24, 2018 4 Comments Uncategorized
Select and read the articles about two famous thinkers in the Week Four Electronic Reserve Readings. Find additional articles in the University Library or on the Internet. 
Write a 1,050- to 1,400-word paper. Include the following:
•Information about the thinkers’ contributions to society
•Each thinkers’ personal/ social/ political environments and how you think these factors contributed to their creativity
•The problems or issues that their ideas sought to solve 
•A description of the solutions, and how their ideas were implemented 
•The creative process of each thinker and a comparison of the two creative processes
•A critique of their ideas and what could they have done differently
Include at least four references.
Format your paper consistent with APA guidelines.
Week 4
Famous Thinkers
Readings:
“Gates, Bill (born William Henry Gates)” (2004). The New Zealand Oxford Dictionary.
“Gates, Bill” (2008). World Encyclopedia.
“Kripke, Saul Aaron” (2008). The Oxford Dictionary of Philosophy.
“Kripke, Saul” (2005). The Oxford Companion to Philosophy.
“Parfit, Derek” (2008). The Oxford Dictionary of Philosophy.
“Rorty, Richard McKay” (2008). The Oxford Dictionary of Philosophy.
Kripke semantics. (2008). The Oxford Dictionary of Philosophy.
Prof. Nicholas Dent “Parfit, Derek” (2005). The Oxford Companion to Philosophy.
Prof. Owen Flanagan “Dennett, Daniel C.” (2005). The Oxford Companion to Philosophy.
Software’s great survivor. (2003, November 22). Economist, 369(8351), 64.
  • …….
    …..
Taking apart the ‘roads ahead’: User power versus the futurology of IT. (1998). Retrieved on October 1st, 2009 from http://eprints.whiterose.ac.uk/3226/1/Taking_apart_the_roads_ahead.pdf.
Ansbro, J. J. Dr. (1989, January 15). The courage of Dr. King: Challenging the legacies of other black leaders. New York Times , A.30.
Aronson, R. (2005, June-December). Camus versus Sartre: The unresolved conflict. Sartre Studies International, 11(1/2), 302.
Attfield, Robin (2006). The shape of a global ethic. Philosophy Social Criticism , 32, 5.
Baert, P. (2002, February). Richard Rorty’s pragmatism and the social sciences. History of the Human Sciences, 15, 139.
Camus, A. (1988). After Hiroshima: Between hell and reason. Philosophy Today, 32(1), 77.
Camus, A., & Van den Hoven, A. (2001, December). Democracy is an exercise in modesty. Sartre Studies International, 7(2), 12.
Cohen, A., & Wilber, K. (2009, June-August). Freedom in the face of fear. EnlightenNext, (44), 44.
Cohen, A., & Wilber, K. (2008/2009, December-February). The interdynamics of culture + consciousness. What is Enlightenment?, (42), 41.
Cowie, F. (1998, June). Mad dog nativism. The British Journal for the Philosophy of Science, 49(2), 227.
Cumming, R. (2009). Contrasts and fragments: An exploration of James Cone’s theological methodology. Anglican Theological Review, 91(3), 395.
Dennett, D. (2009, April 1). Daniel C. Dennett. Freethought Today, 26(3), 10.
Engelhardt, E. S. D. (2001). West, Cornel The Concise Oxford Companion to African American Literature.
Fodor, J. (2006, Summer). How the mind works: What we still don’t know. Daedalus, 135(3), 86.
Fox, S. (2009, September). Plugged in. PC World, 27(9), 13.
Fuller, S. (2008, March). Richard Rorty’s philosophical legacy. Philosophy of the Social Sciences, 38, 121.
King Jr., M. L. K. Dr. (1992, January 20). This Is Not Just’: A Revolution Of Values on the Jericho Road. Newsday, 58.
Luther King Jr., M. K. Dr. (2003, August 28). I have a dream. The Commercial Appeal, E.3.
Russell, B. (). Why I am not a Christian. Retrieved on October 1st, 2009 fromhttp://users.drew.edu/~jlenz/whynot.html.
Schultz, B. (1996, September). Bertrand Russell in ethics and politics, philosophy and power. Philosophy of the Social Sciences, 26, 317.
Scruton, R. (2005, June 25). The power of negative thinking: Roger Scruton says that France has never recovered from Jean-Paul Sartre’s horror of the bourgeoisie and his repudiation of both Christianity and the idea of France. Spectator, 298(9229), 28.
Sloane, A. (1999). Singer, preference utilitarianism and infanticide. Studies in Christian Ethics , 12, 47.
West, C. (2003, July/August). “Not a minute to hate.” Tikkun, 18(4), 11.
West, C. (1993, July 25). Where are dynamic black leaders? Las Vegas Review – Journal, 1.
Young, J. E. (2002). A spectrum of consciousness for CEOS: A business application of Ken Wilber’s spectrum of consciousness. International Journal of Organizational Analysis, 10(1), 30.
  • …….
    …..

Advanced Interpersonal Communication

April 24, 2018 No Comments Uncategorized
Advanced Interpersonal Communication
Objective: To provide incentive and structure for completing the readings so that our class discussions will be more productive. Reaction papers will also serve as a useful review of materials as you prepare for exams and as you write your final paper.
Format: Each reaction paper should be no more than one typed page (single-spaced; you can have 2 pages if you double-space) per chapter or article. Fonts should be 12 pt, and your margins should be one inch all around. Learn to be concise, edit your work, and make every word count!
  • …….
    …..
Content: Write three paragraphs for each assigned reading: 1) Begin with a brief summary of the author’s main points. 2) Then provide a personal reaction to the reading (e.g., Are the claims made in this reading consistent with your own values, observations, experiences? Were any of the author’s ideas especially useful or meaningful to you?). 3) Finally, provide a scholarly reaction to the reading (e.g., Compare and contrast this author’s position with the position taken by another author. Evaluate the evidence and reasoning the author provides for his or her claims. Explain how ideas in this reading are related to other course concepts or ideas from other readings.). Each of these three sections (summary, personal reaction, scholarly reaction) should be of approximately equal length and development.
Procedures: Reaction papers are due at the beginning of the class period, on the day for which the reading(s) you wrote about were assigned. Please plan ahead so that you have your entry completed and printed out—don’t disrupt the class by arriving late. I may accept late reaction papers under serious extenuating circumstances—you will need to negotiate this with me as soon as possible following the emergency or difficulty.
  • …….
    …..
Reaction papers and your participation grade: You will receive ten points (up to 70) simply for turning in a reaction paper that complies with format, content, and procedures. I expect that you will turn in 7 reaction papers over the course of the semester. During our class discussions, you should be evaluating for yourself how well you are summarizing main points and how well you are doing in responding to the materials in useful and rigorous ways. The remaining 80 points of your participation grade will be based on your participation in class discussions and activities. Although you don’t have to turn in a reaction paper every day, you should still do the reading and attend class so that you can participate in discussion.
Academic Integrity: It’s great to discuss course ideas with others but make sure that your reaction paper reflects YOUR reading and thinking. Don’t let someone else write your reaction paper. Don’t copy or paraphrase someone else’s reaction. Don’t write a reaction paper if you haven’t actually done the entire reading (e.g., asking someone to tell you what the reading was about and then writing your own paraphrase and reaction). Papers that are suspiciously similar will lead me to investigate further
  • …….
    …..

managing financial resources

April 24, 2018 4 Comments Uncategorized
To achieve each outcome a learner must demonstrate the ability to:
LO1 Understand how systems are used to manage financial
resources in health and
social care
1.1 explain the principles of costing and business control systems
1.2 identify information needed to manage financial resources
1.3 explain the regulatory requirements for managing financial resources
1.4 evaluate systems for managing financial resources in a health or care organisation
LO2 Understand the role of
planning in the management
of health and social care
budgets            2.1 discuss the diverse sources of income that may be encountered in health and social care
2.2 analyse the factors that may influence the availability of financial resources in health and social care organisations
2.3 review different types of budget expenditure in health and social care organisations
2.4 evaluate how decisions about expenditure are made within a health or social care organisation
LO3 Understand the importance of monitoring budget expenditure in health and social care organisations           3.1 explain how financial shortfalls can be managed
3.2 explain the actions to be taken in the event of suspected fraud
3.3 evaluate budget monitoring arrangements in a health or social care organisation
In order to achieve a distinction in a unit            •           pass and merit requirements achieved
•           all distinction grade descriptors achieved
M1       Identify and apply strategies to find  appropriate solutions          An effective approach to study and research has been applied.    Has shown appropriate interpretation of financial information in financial management, in a health and social care setting.
M2       Select/design and apply appropriate methods.   The selection of methods and techniques/sources has been justified.              Has shown appropriate interpretation and importance of planning a budget in a health and social care setting.
M3       Present and communicate appropriate findings               A range of methods of presentation have been used and technical language has been accurately used.      Has presented information for managing financial resources in a health and social care setting.
Distinction Descriptors  Indicative characteristics           Contextualised Indicative characteristics            ?
D1       Use critical reflection to evaluate own work and justify valid conclusions.           Conclusions have been arrived at through synthesis of ideas and have been justified           Has critically evaluated their work and drawn relevant conclusions.
D2       Take responsibility for managing and organising activities.          Substantial activities, projects or investigations have been planned, managed and organised.  Has demonstrated an effective approach to independent thinking through investigation of activities, in analysing and management of budgets in a health and social care settings.
D3       Demonstrate convergent/ lateral/creative thinking.
Ideas have been generated and decisions taken and problems have been solved.            New ideas have been generated in explaining the importance of processes for managing financial resources influence health and social care services
Scenario
Assume you were the manager of one of the BUPA Care Homes and managing financial resources of the organization is one of your responsibilities. You have access to Annual Financial Report for the year 2012 which includes different financial statements for the last financial year. This Report is available on)
To manage the finance of your own organisation, you have to develop understanding of controlling budget expenditures in your organisation. The main income of the care home is the fees paid by the service users and there is very little support available from other partner organisations. To manage expenditures you have to equip yourself with the knowledge and understanding needed to monitor costs, make predictions, evaluate the process of effective control of resource allocation, including shortfalls, and make recommendations for the expenditure.
As a manager you need to understand the role of planning in the management of financial budgets and the importance of monitoring and managing expenditure. You have also the responsibilities of identifying the financial resources and managing shortfalls of budgets.
ASSIGNMENT
Based on the scenario above and the BUPA Care Homes (CFG) PLC case study, you are required to complete a REPORT of 2,500 words. You should refer to the assessment criteria and the relevant unit content, when preparing your evidence of assessment.
Task 1  Learning Outcome 1 (1.1, 1.2, 1.3 and 1.4 ) M1,
1.1 Explain what principles of costing and business control systems may be adopted in BUPA.
1.2 What were main heads/amounts of income for BUPA in the last financial year?
1.3 What regulatory requirements need to be satisfied while managing financial resources in BUPA?
1.4 Evaluate the systems for managing financial resources in BUPA ?
Task 2 Learning Outcome 2 (2.1, 2.2, 2.3 and 2.4) M2, D2
2.1 What are the diverse sources of income for BUPA?
2.2 Analyse the factors that may influence the availability of financial resources in BUPA?
2.3 Review different types of budget expenditure in BUPA.
2.4 Evaluate how decisions about expenditure could be made in BUPA

Cultural Competence in the Health Care Workforce

April 24, 2018 1 Comment Uncategorized

Cultural Competence in the Health Care Workforce

According to the Office of Minority Health of the U.S. Department of Health and Human Services, cultural and linguistic competence is defined as “a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables effective work in cross-cultural situations.”

This Discussion will give you the opportunity to explore how the cultural competence of health care professionals can significantly reduce the incidence of health care disparities.
CLICK HERE TO HAVE ONE OF OUR WRITERS WRITE THIS PAPER FOR YOU AND GIVE YOU AN A+ QUALITY PAPER WITHIN THE SET DEADLINE
To prepare for this Discussion:

• Select a vulnerable/underserved population (e.g., Native Americans)
• Search for an article, use one of this week’s Learning Resources or the Internet.
Assignment: No Plagiarism, APA style format, must be cited with references, everything in assignment must be fully answered done according to details assigned by my professor for maximum grading.

Write a 1-page summary of the article. Also post a comprehensive response to the following:

• Describe two strategies, or methods, that health care professionals can use to deliver equal and just health care with the selected vulnerable/underserved population.
• Why is this method effective?

Resources:
•    Readings
Course Text: Social and Behavioral Foundations of Public Health

•
Chapter 8, “Comparative Health Cultures” (pp. 154–161)
Organizational culture and the culture of public health are the focus of this chapter.

Article: Andrulis, D., & Brach, C. (2007). Integrating literacy, culture, and language to improve health care quality for diverse populations. American Journal of Health Behavior, 31(Suppl. 1). Retrieved from the Walden Library databases.

The objective of this study was “to understand the interrelationship of literacy, culture, and language, and the importance of addressing their intersection.”

Article: Betancourt, J. R., Green, A. R., Carrillo, J. E., & Park, E. R. (2005). Cultural competence and health care disparities: Key perspectives and trends. Health Affairs, 24(2). Retrieved from the Walden Library databases.

Cultural competence is one method for mitigating disparate health care for vulnerable populations. This article presents the trends in cultural competence in health care policies, practice, and education.
Article: Kreuter, M. W., Lukwago, S. N., Bucholtz, D. C., Clark, E. M., & Sanders-Thompson, V. (2003). Achieving cultural appropriateness in health promotion programs: .

The focus of this article is the five strategies often used to target programs to culturally defined groups. Then it introduces another approach, cultural tailoring, that has the potential of enhancing the other strategies in developing intervention programs that are effective for cultural groups.
Article: PATH. (n.d.). Using culture to change behavior. Retrieved March 12, 2010, from http://www.path.org/publications/files/CP_kenya_chaps_fs.pdf

The organization, PATH, collaborates with communities to reflect on a community’s cultural roots and completes community-driven projects that engage culture to promote health and are respectful of cultural complexity. This article explores some of their activities.
Standards: The Office of Minority Health, U.S. Department of Health and Human Services. (2007). National standards on culturally and linguistically appropriate services (CLAS) in health care. Retrieved from http://minorityhealth.hhs.gov/templates/browse.aspx?lvl=2&lvlID=15

This page describes the 14 national standards for culturally and linguistically appropriate services for health care providers. Organizations are encouraged to integrate these standards to promote equal treatment between their health care professionals and all patient populations.

CLICK HERE TO HAVE ONE OF OUR WRITERS WRITE THIS PAPER FOR YOU AND GIVE YOU AN A+ QUALITY PAPER WITHIN THE SET DEADLINE

narrative

April 24, 2018 2 Comments Uncategorized

Instructions Upon completion of the Required Readings, write a thorough, well-planned narrative answer to each of the following discussion questions. Rely on your Required Readings and the Lecture and Research Update for specific information to answer each discussion question, but turn to your original thoughts when asked to apply, evaluate, analyze, or synthesize the information. Your Discussion Question responses should be both grammatically and mechanically correct, and formatted in the same fashion as the questions themselves. If there is a Part A, your response should identify a Part A, etc. In addition, you must appropriately cite all resources used in your responses and document in a bibliography using APA style. 1. A company may choose stability over growth by continuing its current activities without any significant change in direction. Although sometimes considered a lack of strategy, stability strategies can be effective. Briefly explain under what circumstances stability strategies can be appropriate. Then list and describe three (3) primary stability strategies. (25 points) (A 1½-page response is required.)

http://retiredlecturers.com 

A firm pursuing international entry as a growth strategy has several options and must choose the most appropriate method to entering a foreign market or establishing manufacturing facilities in another country. (25 points) (A 1½-page response is required.)

Select a firm that you believe is in a position to expand through international entry. Evaluate its current position in terms of two (2) of the company’s key competitors and the industry as a whole. Based upon your findings, recommend one strategy option that has potential for corporate expansion. Provide sufficient reasoning for your selection.

http://retiredlecturers.com 

To what extent can it be argued that blogs encourage active citizens

April 24, 2018 1 Comment Uncategorized

To what extent can it be argued that blogs encourage active citizens

Here is the key reading that the university provided, hope it can be something related to those reading

…….

Key Reading:
Alexanian, J.A. (2006) ‘Publicity Intimate Online: Iranian Web Logs in Southern California’, Comparative Studies of South Asia, Africa and the Middle East, 26 (1) 134-145.

…….

Griffiths, M. (2004) ‘E-Citizens: Blogging as Democratic Practice’, Electronic Journal of e- Government, 2, (2004), 155-165. Available at www.ejeg.com/volume-2/volume2-issue3/v2- i3-art2-griffiths.pdf.
Further Reading:
Auty, C. (2005) ‘UK elected representatives and their weblogs: first impressions’. Aslib Proceedings 57 (4) 338-355.
Barlow, A. (2007) The Rise of the Blogosphere Westport, Conn, Praeger (for useful background discussion see chapter 1, and for citizenship journalism and blogs chapter 15).

…….

Chadwick, A., 2006, Internet Politics: States, Citizens, and New Communication Technologies, Oxford: Oxford University Press, esp. chapter 5.
Cohen, K.R. (2006) ‘A Welcome for Blogs’. Continuum: Journal of Media and Culture Studies 20(2) 161-173.
Coleman, S. (2005) ‘Blogs and the New Politics of Listening’ Political Quarterly 273-280 Etling, B; Kelly, J; Faris, R and Palfrey, J (2010) ‘Mapping the Arabic blogosphere.’ New Media & Society, December; vol. 12, 8: pp. 1225-1243.

…….

Harcourt, W. (1999) (ed) Women@internet, creating new cultures in cyberspace, London, Zed books.
Herring, S.C.; Scheidt, L.A; Wright, E. and Bonus, S. (2005) ‘Weblogs as a bridging genre’ Information Technology and People, vol. 18(2), 142-171.
Lenhart, A and Fox, S. (2006) ‘Bloggers, A portrait of the internet’s new storytellers’, Pew Internet & American Life Project, i-25. Available at http://www.pewinternet.org/pdfs/PIP%20Bloggers%20Report%20July%2019%202006.pdf. Accessed 6 March 2007.

…….