Terri Ann Masters, sales manager for Rudolph Manufacturing, was wrestling with a critical issue related to one of her longtime and until recently, most talented salespeople, Jason Benjamin. With the company for nearly 15 years, Jason had been one of its top salespeople for 11 of those years. At first, Terri Ann thought it was just bad luck and Jason would be able to turn it around. Now however after four years of seeing Jason miss sales targets and hearing increasing complaints from customers, Terri Ann knew somthing was wrong.

This was especially critical for Rudolph because Jason called on some of the companys biggest clients. Jason had worked his way up in the company and had been given these accounts seven years ago. During his first threee years with the accounts, Jason generated substantial new business from his clients. Management at the customers had actually gone to the trouble of calling Terri Ann and complimenting Rudolph on the relationship Jason had established. The end result was that Jason frequently exceeded his sales quotas and recieved healthy bonuses.

In the last few years however, there was very little new business coming from Jasons accounts. At the same time, Terri Ann knew these companies were growing and were taking business to other competitors. It was not that Jason had lost the accounts; they were still doing a reasonable business with Rudolph. Rather Terri Ann recongized there was additional business the company was not getting for some reason.

Of even greater concern was the number of complaints about Jason that had been coming in to Terri Ann. Jason certainly did not have the greatest number of complaints, but given his history, they were high. In addition, Jason seemed to be less motivated. When Terri Ann would call his office on Friday afternoons, she would find that he had already left for the weekend. The “old” Jason was one of the hardest working salespeople in the company.

The problem was coming to a head. Management had a big push on inside the company to increase productivity. Terri Ann also had several younger salespeople who were eager to move into larger more demanding and higher potential accounts.

Questions:
1. You are Terri Ann Masters. What would you do about Jason Benjamin?
2. What would you do with these younger sales people who are looking for new opportunities inside the company?
3. Offer ideas on why Jason’s performance might have slipped after all these years with the company?

Assignment 1: Yahoo and Amazon: Building a Competitive Advantage Due in Week 3 and worth 300 points Review Case 21 “How Amazon.com became the leading online retailer by 2011”, and Case 23 “Is Yahoo!’s business model working in 2011?” located in the textbook to complete this assignment. Write a six to eight (6-8) page paper in which you: Describe, in brief, the histories of both of Amazon.com and Yahoo.com, and determine the core business of each. Determine the key strategic differences that have impacted the relative success of both Amazon.com and Yahoo.com. Provide two (2) specific examples of such strategic differences to support the response. Compare and contrast the approach to strategic planning that each company has pursued in order to achieve a competitive advantage. Focus specifically on both intended and emergent strategies. Analyze the manner in which each company’s distinctive competencies help to shape the strategies that each company pursues. Provide a rationale to support the response. Recommend one (1) functional level strategy for each company which prescribes the essential ways in which each may achieve superior efficiency, quality, innovation, and customer responsiveness. Provide a rationale to support the response. Use at least three (3) quality references. Note: Wikipedia and other Websites do not qualify as academic resources.

Guests of innkeeper Dave would be surprised to learn that inside the headboards of the beds are embedded recording devices. Dave, who has owned the inn for ten years, enjoys sitting at a console in the front office, tuning in to the private conversations of guests in the rooms. Once his devices picked up the words of a married man named Pete. Dave heard Pete confess to his wife, in response to her questioning, that he, Pete, had been molested by a priest when he was young. Dave repeated this gossip to mutual acquaintances, causing injury to Pete.

Can Dave be liable to Pete?

The model Mona, standing nearly six feet tall, weighs 150 pounds. Although she appears slender, she has earned significant praise in the media for being “sensible” and “reasonable” in her size, in contrast to other models deemed “too thin.” Journalist Dan uncovered a bit of dirt about the “sensible” Mona: ten years ago, as a teenager, Mona had weighed 105 pounds and was hospitalized for eating disorders. Mona has learned that six months ago Dan repeated this truthful story about her to a circle of journalists. No media announcements have emerged. Mona has asked you to advise her about a possible action against Dan alleging invasion of privacy.

You should advise her that she is:

The town of Laguna remembers the case of Deviant George, an old man who lived alone at the edge of town. A teenage girl arrived at the police station and claimed she had escaped from George’s house, where she had been kept in a basement dungeon. She showed the police the house. When they entered, they found six other girls in the basement. George had kidnapped and sexually abused them. On the testimony of the girls, whose names were kept from the public, George was convicted and sent to prison, where he died. The town still talks about the trial. Last week the local newspaper ran a story about television actress Doris Daid, age 26. According to the news story, Daid had been one of George’s victims. The story is true. The newspaper learned the information from civil court records; two years ago Daid filed a quiet, low-profile civil suit against the estate of George, and received a settlement from his limited assets. Daid is embarrassed and distressed by the newspaper story.

Which of the following statements best describes Daid’s possible claim against the newspaper?

Donna runs a “business intelligence” consulting business. Her work consists of attempting to learn her clients’ competitors’ trade secrets and other informational assets kept from the public. In May, posing as a charities solicitor, Donna gained entry to the factory floor of Toys Inc., a manufacturer of children’s toys, and surreptitiously took pictures of the top-secret Christmas line. Donna sold the information to Giant, Inc. which used this information for competitive advantage against Toys, Inc.

In an action by Toys, Inc. against Donna for invasion of privacy, Toys Inc. should:

Stephanie is a famous actress. Which of these behaviors would give Stephanie her strongest claim for “appropriation of the plaintiff’s name or likeness”? Assume that Stephanie has not consented to any of them.

Senator Box thought nobody was nearby while she and three friends, guests in her condominium, smoked marijuana using her elaborate water-cooled pipe. As luck would have it, however, the building’s smoke alarm went off and the building was evacuated. A television news crew came to the scene, and Box’s friend Ted was videotaped clutching the pipe. Ted told all who would listen whose pipe it was and what it was used for. Box suffered damages related to professional disgrace.

Her lawsuit against the television station for invasion of privacy should fail because:

Tina is a famous golfer. Bois, a manufacture of golf carts, used Tina’s photograph in an advertisement for their golf carts. Although Tina does own a gold cart manufactured by Bois, she did not consent to the use of her picture. Tina brings an action against Bois fro invasion of privacy. Tina will

The Connection is a local newspaper in a small town which publishes local information about births, graduations, marriages and deaths. The Connection published, in a recent issue, “Mary Higgins just gave birth to twin girls.” In fact Mary is not married and has not given birth. Mary has suffered ridicule and embarrassment because of the news reported by the Connector. If Mary brings a cause of action against the Connector she will

Newman is a host of a national talk show. Newman is very controversial and specializes in exposing celebrities and politicians. Newman decided to exploit his notoriety by marking a series of CD’s entitled “The Lifestyle of the rich and famous.” The CD where comprised of old interviews that he had given and an overview of his opinion of the person he interviewed. Newman, although he recorded every interview that he had ever done, never listened to the recordings. On the CD there was a statement made by Newman after he interviewed the vice president’s wife Allie Gorbie. He stated Allie Gorbie was a lesbian, and loved to be the man in the her relationships. In fact the story was a complete fabrication. Newman made the statement after the interview because he was angry since he could not happy with the interview. Over 10, 000 CD’s have been sold. If Allie brings a cause of action she will:

Lee, who had been a party in a bench trial before Judge Bright, was dissatisfied with the outcome of the case. After the trial was concluded, Lee held a press conference and told Reporter Judge Bright is a very unfair judge.” Judge Bright reads the article in the newspaper the next day. If Judge Bright brings an action he will

Locate and review an article related to topics covered in this unit (e.g., ergonomics, health and temperature extremes, personal protective equipment and/or clothing, etc.). The article you select must be at least two pages long and no more than five years old. Write a summary of the article. Include the purpose for the article, how research was conducted (if any), the results, and other pertinent information. How does the article relate to what you are learning in this course? Discuss the meaning or implications of the article’s contents, as well as any flaws you find in the article. What could have made the article better? Was any information left out? How could the author expand on the results? Does the article’s information relate to your professional or personal life? How? Your review must be at least two pages long, not counting cover page and reference page. Use proper APA formatting for all sources

In this assignment, you will create an Annotated Bibliography consisting of five sources. Each entry will consist of a reference list citation that precedes a 100-150 word summary of the source.

• The entries should be ordered in alphabetical order according to the first substantive word in the reference list citation. • The entire Annotated Bibliography should be double-spaced, with no additional spaces between entries. • No reference list should be included with the Annotated Bibliography, as the entries themselves will contain the reference list citation information. • The first line of each reference list citation should be flush left with the left-hand margin (no indentation), and the second and proceeding lines should be indented ½” from the left-hand margin (hanging indent of one-half inch). • The summary paragraph begins on the line following the end of the reference. It lines up with the indented portion of the reference, with the exception that the first line is indented an additional one-half inch.

Each of the five entries should begin with a reference list citation in APA format and be followed by a 100-150 word summary of the source’s information. An Annotated Bibliography summary should include the most important information from the text. Sometimes, this means that you will broadly summarize larger portions of text (as in main ideas of a whole essay); other times, this means that you will focus on summarizing one paragraph out of an entire source. Whenever you quote information, use APA in-text citations.

Complete the Unit 4 Assignment: Gang Violence Essay Note: Submit your graded Learning Journal after completing your Assignment.

Complete the Unit 4 Assignment: Gang Violence Essay

Juvenile gangs have become a serious and growing problem in many areas throughout the U.S. Gang involvement means a commitment to law violations as well as antisocial behaviors.

Resource: U.S. Department of Justice (2010). Best practices to address gang problems: OJJDP’s comprehensive gang model (2nd ed.). Office of Juvenile Justice and Delinquency Prevention: Washington DC.

Watch these videos on gang violence and consider how antisocial behavior relates to organized gangs.

•Anti-drug operation against Mexican cartels [Video webcast]. •ATF and Mexico drug cartel [Video webcast]. •Arkansas under curfew to control crime [Video webcast]. Write a 1–2 page essay describing the nature and scope of juvenile antisocial behavior as it relates to organized gangs.

Include the following components in your essay:

•Describe three of the most common forms of antisocial behavior in organized gangs. •Describe three proactive solutions to gang violence. Format your work consistent with APA guidelines.

Include a title and reference page.

Cite a minimum of three sources within the body of your paper using in-text citations where appropriate.

Save your Essay in the following format: Last name First name Assignment. (Example: SmithJohn_Unit4_Assignment).

Submit your Essay by selecting the Unit 4 Assignment in the Dropbox by the end of Unit 4.

Complete the Learning Journal.

Resources:

U.S. Department of Justice (2010). Best practices to address gang problems: OJJDP’s comprehensive gang model (2nd ed.). Office of Juvenile Justice and Delinquency Prevention: Washington DC.

Cengage Learning Inc. (Producer). (2013). Anti-drug operation against Mexican cartels [Video webcast]. In, Segal, L. J., & Welsh, B. C. (2013). Juvenile delinquency: The core (5th ed.). Independence, KY: Author.

Cengage Learning Inc. (Producer). (2013). ATF and Mexico drug cartel [Video webcast]. In, Segal, L. J., & Welsh, B. C. (2013). Juvenile delinquency: The core (5th ed.). Independence, KY: Author.

Cengage Learning Inc. (Producer). (2013). Arkansas under curfew to control crime [Video webcast]. In, Segal, L. J., & Welsh, B. C. (2013). Juvenile delinquency: The core (5th ed.). Independence, KY: Author.

ID: CJ150-04-09-A

 

Introduction:

Price ceiling is the law that sets a maximum price below the equilibrium market price, but a price floor is the law that sets a maximum price above the market equilibrium price.

 

Tasks:

Using the data provided in the accompanying table, fill in the last column and then provide answers to the following:

 

Price Quantity Demanded Quantity Supplied Surplus (+) or Shortage  (–)
$12 7 9
$11 8 8
$10 9 7
$9 10 6
$8 11 5
$7 12 4

 

  • Identify whether the number is a surplus, shortage, or neither.
  • What is the efficient quantity?
  • What price results in the efficient quantity? Using the data from the table, draw graphs of a demand and supply curve and indicate the point of equilibrium with the help of the Grapher Press the Alt+PrintScrn keys simultaneously. Open a Microsoft Word document and insert the image by pressing the Ctrl+V.
  • Suppose a price ceiling of $8 is established. Does a surplus or shortage result? What is the amount of surplus or shortage?
  • Suppose a price ceiling of $12 is established. What is its effect?
  • Suppose a price floor of $12 is established. Explain its effect.

 

Deliverables and Format:

Submit answers in a minimum of 100 words in a Microsoft Word document.

 

Font: Arial; 12

Line Spacing: Double

 

 

Effect of Electricity Deregulation

Introduction:
Increased competition after deregulation was expected to increase the supply of electricity and lower prices, but high energy costs offset the effects of deregulation.

 

  • Californians wound up paying a high “price” because the state held down the price of electricity. Why did that happen?
  • Could this have been avoided? How?
  • What was the “well-intentioned” result of government regulation and intervention?

 

Rx’s R Us is a mail order dealer of homeopathic medications. It has 6 phone lines for receiving orders. Order takers answer the phones, check that inventory is available, and then prepare “picking tickets” for the warehouse stock pickers. One order may consist of several lines, with a different medication or multiples of medications ordered on each line. Each order taker can prepare picking tickets at a rate of one line every three minutes. The telephones are normally answered from 6 am to 4 pm Pacific Time. Stock pickers can fill and package the meds at a rate of one line every five minutes. RX employs 8 stock pickers who normally work weekdays from 8 am to 5 pm (except for one lunch hour).
a. What is the effective capacity of order taking (in lines per week) vs. stock pickers?
b. The eight warehouse employees work 10 hours per day between 7 am and 6 pm, 6 days a week for 3 weeks after the fall catalog is mailed in October. What is the peak capacity of the system, in lines per week? [State whatever assumptions you make in order to generate your response.]
c. During the second week of October, Parts R Us filled 5,000 order lines. What is the utilization as a percent of effective capacity vs. peak capacity?

Week 2 Other Preparation Watch the video Chapter 3, titled “Hyundai South Korea” (4 min 29 s), by following the link. You can also find this video in the “Supplemental Resources” area in the menu to the left.

Week 2 e-Activity Watch the video titled “Apple’s Next Products: Is a New Strategy Needed?” (4 min 23 s). Be prepared to discuss. Video Source: Bloomberg (2013, April 25). Apple’s Next Products: Is a New Strategy Needed? [Video file]. Retrieved from http://www.youtube.com/watch?v=glnTz5HD05U.

This video can be viewed from within your online course shell.

Watch Video Apple’s Next Products: Is a New Strategy Needed? Duration: (4:23) User: bloomberg – Added: 4/25/13

Week 2 Scenario https://blackboard.strayer.edu/bbcswebdav/institution/BUS/599/1142/Week2/Scenario/story.html

Week 2 Discussion COLLAPSE Overall Rating: 12345Your Rating: 12345 “Apple’s New Strategy” Please respond to the following:

From the e-Activity, evaluate the level of success of Apple’s current competitive strategy. Next, suggest one (1) new innovation strategy for Apple geared toward maintaining an edge in the industry. Provide a rationale for your suggestion.

Using Porter’s Five Forces Model located in Chapter 2 of your textbook, assess Apple’s strengths and weaknesses of each dimension of the model in comparison with those of Samsung, Apple’s strongest competitor. Justify your response by utilizing at least one (1) example based on customer focus.

Final Paper

Understanding history can be more difficult than many people imagine. Historians concern themselves not only with what happened but with why it happened. They analyze and assess a variety of sources, including primary sources (ones created during the time period the historian is examining) and secondary sources (ones written by other historians after the period), to create their own interpretations of the past. For the Final Paper, students will not only learn about the past, but also experiment with the interpretive, analytical methodologies of the historian.

Choose from one of the topics below and review its history from 1865 to the present. Select six specific events or developments that span the years covered by this course, based on their impact on the topic and write a thesis. Your thesis should summarize the main conclusions that you drew while researching your topic and that you will support by creating a logical argument based on evidence (sources). In your paper, make sure to connect each of the events or developments you have chosen back to your main thesis

For example, a paper about African Americans might choose the Harlem Renaissance and the Black Power Movement as two of its events. In that case, the paper would provide basic information about the two movements. It would explain what each one revealed about the role of African Americans in broader American society in, respectively, the 1920s and the late 1960s, explain how and why the roles of African Americans in the 1920s differed from their roles in the late 1960s, and explain how events in the 1920s may have contributed to developments in the later decade.

Choose one of the following topics:

Native Americans African Americans Immigrants Women The paper must be four to five pages in length and must be formatted according to APA style as outlined in the Ashford Writing Center. The paper must include an introduction, a thesis statement, and a conclusion that synthesizes and summarizes the findings of the body paragraphs. You must use at least six scholarly sources other than the textbook to support your claims. Of the six scholarly sources, at least two must be primary sources and at least four must be from the Ashford University Library. Many sources have been provided for you throughout the course; feel free to use those in your paper. Cite your sources within the text of your paper and on the reference page. For information regarding APA, including samples and tutorials, visit the Ashford Writing Center.

The paper

Must include a title page with the following: Title of paper Student’s name Course name and number Instructor’s name Date submitted Must begin with an introductory paragraph that has a succinct thesis statement. Must address the topic of the paper with critical thought. Must end with a conclusion that reaffirms your thesis. Must use at least six scholarly resources, including a minimum of two primary sources (such as those within the course). Your secondary sources must come from the Ashford University Library. You may use a maximum of two videos. Must document all sources in APA style as outlined in the Ashford Writing Center. Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing Center.