Day: April 26, 2018

Week 1 Homework Chapter 1 1. The Retread Tire Company recaps tires. The fixed annual cost of the recapping operation is $55,000.The variable cost of recapping a tire is $8.The company charges $21 to recap a tire. a. For an annual volume of 10,000 tires, determine the total cost, total revenue, and profit. b. Determine the annual break-even volume for the Retread Tire Company operation. 2. Evergreen Fertilizer Company produces fertilizer. The company’s fixed monthly cost is $30,000, and its variable cost per pound of fertilizer is $0.16. Evergreen sells the fertilizer for $0.40 per pound. Determine the monthly break-even volume for the company. 3. If Evergreen Fertilizer Company in Problem 2 changes the price of its fertilizer from $0.40 per pound to $0.60 per pound, what effect will the change have on the break-even volume? 4. If Evergreen Fertilizer Company increases its advertising expenditures by $14,000 per year, what effect will the increase have on the break-even volume computed in Problem 2? 5. Annie McCoy, a student at Tech, plans to open a hot dog stand inside Tech’s football stadium during home games. There are seven home games scheduled for the upcoming season. She must pay the Tech athletic department a vendor’s fee of $2,500 for the season. Her stand and other equipment will cost her $3,100 for the season. She estimates that each hot dog she sells will cost her $0.35. She has talked to friends at other universities who sell hot dogs at games. Based on their information and the athletic department’s forecast that each game will sell out, she anticipates that she will sell approximately 2,000 hot dogs during each game. a. What price should she charge for a hot dog in order to break even? b. What factors might occur during the season that would alter the volume sold and thus the break-even price Annie might charge? 6. The College of Business at Kerouac University is planning to begin an online MBA program. The initial start-up cost for computing equipment, facilities, course development, and staff recruitment and development is $360,000.The college plans to charge tuition of $17,000 per student per year. However, the university administration will charge the college $12,000 per student for the first 100 students enrolled each year for administrative costs and its share of the tuition payments. a. How many students does the college need to enroll in the first year to break even? b. If the college can enroll 75 students the first year, how much profit will it make? c. The college believes it can increase tuition to $22,000, but doing so would reduce enrollment to 35. Should the college consider doing this? 7. The following probabilities for grades in management science have been determined based on past records:

The grades are assigned on a 4.0 scale, where an A is a 4.0, a B a 3.0, and so on. Determine the expected grade and variance for the course. 8. An investment firm is considering two alternative investments, A and B, under two possible future sets of economic conditions, good and poor. There is a .60 probability of good economic conditions occurring and a .40 probability of poor economic conditions occurring. The expected gains and losses under each economic type of conditions are shown in the following table:

Using the expected value of each investment alternative, determine which should be selected. 9. The weight of bags of fertilizer is normally distributed, with a mean of 50 pounds and a standard deviation of 7 pounds. What is the probability that a bag of fertilizer will weigh between 45 and 55 pounds? 10. The Polo Development Firm is building a shopping center. It has informed renters that their rental spaces will be ready for occupancy in 19 months. If the expected time until the shopping center is completed is estimated to be 16 months, with a standard deviation of 4 months, what is the probability that the renters will not be able to occupy in 19 months? 11. The manager of the local National Video Store sells videocassette recorders at discount prices. If the store does not have a video recorder in stock when a customer wants to buy one, it will lose the sale because the customer will purchase a recorder from one of the many local competitors. The problem is that the cost of renting warehouse space to keep enough recorders in inventory to meet all demand is excessively high. The manager has determined that if 90% of customer demand for recorders can be met, then the combined cost of lost sales and inventory will be minimized. The manager has estimated that monthly demand for recorders is normally distributed, with a mean of 180 recorders and a standard deviation of 60. Determine the number of recorders the manager should order each month to meet 90% of customer demand.

1. Motivators
Motivators can either be positive (as in using a rewards system) or it can be negative (as in the fear of disciplinary action or being fired).

Think back on your experience and write about an example of each you were subjected to. (We’re not talking about things you might have observed; what we want to hear about are occasions when others have tried to
motivate you using positive and negative means). Which had the greater impact on you? Which produced the better results?
Do you consider motivation in the workplace an important factor in accomplishing a task or project? Explain.

2. Power and Influence

You must have read about five types of power. Again based on your experience, which has had the greatest motivational influence on you? Why? Think of a situation which you did use power or one where you could have used power, briefly describe the situation and say which one you used? or in the case of could have which one do you think would have been most helpful in this situation? Was the result what you wanted? If not then which one might have been better?

A second thought, is using power and influence a way in your mind to get ahead? Why should you engage in this behavior or why not? Is this ethical in your mind? Why or Why not? Now that you know more about it has the reading influenced you one way or the other?

3. Groups and Teams

It is more challenging to motivate a group of people than it is to motivate a single individual. Why do you think that is so? If you were placed in charge of a group or are currently in charge of one, which type of power would you think works best in motivating a group? Why?

4. Learning

Learning is about change, and applying newly learned concepts to existing problems or to overcoming barriers. Write about an event in your experience where organizational learning produced change. How do you think this relates to the different theories of learning?

5. Organizational Decision Making
What are some of the most effective approaches to organizational decision making that you have seen, used, or experienced? What distinguished these approaches from each other, yet still made them effective?

Create Project Charter

Project Guidelines

For this Course Project, you may choose a project that is of interest to you, or you may choose one to assist you in your senior project. When selecting a project, avoid picking one that is either too big or too small. For example, do not decide to build a new stadium for your local sports team (too big) or to plant your summer garden (too small). Projects may vary from a few hundred thousand dollars to a few million dollars. Projects should last somewhere between six months and two years. Be sure your selection is an actual project and not routine work. Pick a project you have some experience with. Do not pick a topic such as a construction project unless you understand construction well.

I suggest you negotiate with your instructor this week until the two of you agree on a reasonable project for this Course Project. Do not begin work on a project charter until the instructor has approved your project idea. Good luck and have fun!

Some successful project ideas:

A redevelopment of a local playground

Using the project that you created, create a Project Charter using the template provided in Doc Sharing.

 

1. A manager is trying to decide whether to purchase a certain part or to have it produced internally. Internal production could use either of two processes. One would entail a variable cost of $17 per unit and an annual fixed cost of $200,000; the other would entail a variable cost of $14 per unit and an annual fixed cost of $240,000. Three vendors are willing to provide the part. Vendor A has a price of $20 unit for any volume up to 30,000 units. Vendor B has a price of $22 per unit for demand of 1,000 units or less, and $18 per unit for larger quantities. Vendor C offers a price of $21 per unit for the first 1,000 units, and $19 per unit for additional units.

a. If the manager anticipates an annual volume of 10,000 units, which alternative would be the best for a cost standpoint?
b. For 20,000 units, which alternative would be best?
c. Determine the range for which each alternative is best. Are there any alternatives that are never best? Which?

Use POM-QM for Windows to solve the following problems. The problems are taken from the textbook: Operations Management: Quality and Competitiveness in a Global Environment (5th edition) by Roberta S. Russell and Bernard W. Taylor III.

Problem #11-1 (Page 516)
The Harley Davis motorcycle dealer in the Minneapolis-St. Paul area wants to be able to forecast accurately the demand for the Roadhog Super motorcycle during the next month. From sales records, the dealer has accumulated the data in the table below for the past year:

Month Motorcycle Sales
January 9
Febryary 7
March 10
April 8
May 7
June 12
July 10
August 11
September 12
October 10
November 14
December 16

a. Compute a three-month moving average forecast of demand for April through January (of the next year).

b. Compute a five-month moving average forecast for June through January.

c. Compare the two forecasts computed in parts (a) and (b) using mead absolute deviation (MAD). Which one should the dealer use for January of the next year?

Problem #11-24 (Page 519)
Develop an exponential smoothing forecast with a = 0.20 for the demand in Problem #1. Compare this forecast with the three-month moving average computed in Problem #1 (a) using mead absolute deviation (MAD) and indicate which forecast seems to be most accurate.

Note: The “a = 0.20 – the “a” here is a symbol that I can’t find on the computer to make it correctly. It looks like the Greek letter “a”.

Please show how to solve the problems step-by-step.

Scenario You and your partner Steve have been on the force for some time now in fact it’s because of Steve you’re even on the force because he helped you study and ace some tough classes and test while in the academy. One day the two of you are assigned the night shift together it is there that the two of you while in the process of reminiscing about olden days and cop stories .Steve confines in you that he has a serious lack of sleep due to dealing with his son whose sick and as a result has had little to no sleep and wants to know if you can cover the calls on the radio while he take a 10 – 15 time nap. You in turn due so and use this time to take care of some pending paperwork. As the night sure passes you get a call of a disturbance .You wake up Steve to alert him who jumps up out his sleep to the call and as he gets ready to pull off forgets the amount of space behind him and hits a yellow pole causing minor damage however this is Steve’s eight accident and he has already been warned. Problem Because Steve over concerned himself with the damage to the vehicle the criminals were able to flee the scene of the crime before they got there. You decide to try to help Steve fix the damaged vehicle but advise him that he can’t cover up his crashes nor sleep on the job. You are both now being investigated by internal affairs whom have fully investigated the accident site vehicle etc even though you’ve fully denied everything knowledge of any of it even after the photos gps giving location and so forth. Question Do you feel this is the best answer to the situation do you think any bad will arise from this plan of action anything good and or bad? Respond in one page

Assignment 1: Value Proposition in Patient Care Due Week 3 and worth 200 points

Paradise Hospital, Inc. is a for-profit hospital. As the facility’s new hospital administrator, you have been tasked with improving the service value of the hospital. The administration has not done this process since the hospital began operating in the year 1995. The investors are not familiar with the value proposition strategies of hospitals in the current-day America.

Note: You may create and / or make all necessary assumptions needed for the completion of this assignment.

Write a four to six (4-6) page paper in which you: 1. Articulate the meaning of value-added service as it pertains to patient care services, and argue the major reasons why it matters to add value to patient services. Justify your response. 2. Outline a system for identifying the functional areas in which changes might be necessary in order to improve the hospital’s service value. Recommend the key methods that you would use to acquire the information necessary to identify the specified functional areas. 3. Specify four (4) specific areas where you believe the administration can add value in Paradise Hospital, and argue the most significant reasons why such value proposition would improve the value of services to the patients. 4. Use four (4) recent (within the last five [5] years) quality academic resources in this assignment. Note: Wikipedia and other websites do not qualify as quality academic resources.

Your assignment must follow these formatting requirements: • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions. • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are: • Propose methodologies that have been proven to increase value in health care delivery systems. • Use technology and information resources to research issues in health care management. • Write clearly and concisely about health care management using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric. Points: 200 Assignment 1: Value Proposition in Patient Care Criteria Unacceptable Below 70% F Fair 70-79% C Proficient 80-89% B Exemplary 90-100% A 1. Articulate the meaning of value-added service as it pertains to patient care services, and argue the major reasons why it matters to add value to patient services. Justify your response. Weight: 25% Did not submit or incompletely articulated the meaning of value-added service as it pertains to patient care services, and did not submit or incompletely argued the major reasons why it matters to add value to patient services. Did not submit or incompletely justified your response. Partially articulated the meaning of value-added service as it pertains to patient care services, and partially argued the major reasons why it matters to add value to patient services. Partially justified your response. Satisfactorily articulated the meaning of value-added service as it pertains to patient care services, and satisfactorily argued the major reasons why it matters to add value to patient services. Satisfactorily justified your response. Thoroughly articulated the meaning of value-added service as it pertains to patient care services, and thoroughly argued the major reasons why it matters to add value to patient services. Thoroughly justified your response. 2. Outline a system for identifying the functional areas in which changes might be necessary in order to improve the hospital’s service value. Recommend the key methods that you would use to acquire the information necessary to identify the specified functional areas. Weight: 25% Did not submit or incompletely outlined a system for identifying the functional areas in which changes might be necessary in order to improve the hospital’s service value. Did not submit or incompletely recommended the key methods that you would use to acquire the information necessary to identify the specified functional areas. Partially outlined a system for identifying the functional areas in which changes might be necessary in order to improve the hospital’s service value. Partially recommended the key methods that you would use to acquire the information necessary to identify the specified functional areas. Satisfactorily outlined a system for identifying the functional areas in which changes might be necessary in order to improve the hospital’s service value. Satisfactorily recommended the key methods that you would use to acquire the information necessary to identify the specified functional areas. Thoroughly outlined a system for identifying the functional areas in which changes might be necessary in order to improve the hospital’s service value. Thoroughly recommended the key methods that you would use to acquire the information necessary to identify the specified functional areas. 3. Specify four (4) specific areas where you believe the administration can add value in Paradise Hospital, and argue the most significant reasons why such value proposition would improve the value of services to the patients. Weight: 25% Did not submit or incompletely specified four (4) specific areas where you believe the administration can add value in Paradise Hospital, and did not submit or incompletely argued the most significant reasons why such value proposition would improve the value of services to the patients. Partially specified four (4) specific areas where you believe the administration can add value in Paradise Hospital, and partially argued the most significant reasons why such value proposition would improve the value of services to the patients. Satisfactorily specified four (4) specific areas where you believe the administration can add value in Paradise Hospital, and satisfactorily argued the most significant reasons why such value proposition would improve the value of services to the patients. Thoroughly specified four (4) specific areas where you believe the administration can add value in Paradise Hospital, and thoroughly argued the most significant reasons why such value proposition would improve the value of services to the patients. 4. 4 recent (i.e., last five [5] years) references Weight: 5% No references provided Does not meet the required number of references; some or all references poor quality choices. Meets number of required references; all references high quality choices. Exceeds number of required references; all references high quality choices. 5. Writing Mechanics, Grammar, and Formatting Weight: 5% Serious and persistent errors in grammar, spelling, punctuation, or formatting. Partially free of errors in grammar, spelling, punctuation, or formatting. Mostly free of errors in grammar, spelling, punctuation, or formatting. Error free or almost error free grammar, spelling, punctuation, or formatting. 6. Appropriate use of APA in-text citations and reference section Weight: 5% Lack of in-text citations and / or lack of reference section. In-text citations and references are provided, but they are only partially formatted correctly in APA style. Most in-text citations and references are provided, and they are generally formatted correctly in APA style. In-text citations and references are error free or almost error free and consistently formatted correctly in APA style. 7. Information Literacy / Integration of Sources Weight: 5% Serious errors in the integration of sources, such as intentional or accidental plagiarism, or failure to use in-text citations. Sources are partially integrated using effective techniques of quoting, paraphrasing, and summarizing. Sources are mostly integrated using effective techniques of quoting, paraphrasing, and summarizing. Sources are consistently integrated using effective techniques of quoting, paraphrasing, and summarizing. 8. Clarity and Coherence of Writing Weight: 5% Information is confusing to the reader and fails to include reasons and evidence that logically support ideas. Information is partially clear with minimal reasons and evidence that logically support ideas. Information is mostly clear and generally supported with reasons and evidence that logically support ideas. Information is provided in a clear, coherent, and consistent manner with reasons and evidence that logically support ideas.

 

Assignment 1: Health Care Human Resources Management Due Week 3 and worth 240 points

Imagine that you have applied for the position of Manager of Human Resources at an acute care hospital in your community. The hospital is planning to expand its services to meet the needs of a growing community. As part of the application screening process, you have been asked to write a document that outlines the steps you would take, as the manager of HR, to improve the effectiveness of HRM in this organization. Write a three to four (3-4) page paper in which you: 1. Analyze two (2) current trends in health care that are affecting human resources management that may likely impact your hiring decision as HR manager. Provide support for your analysis. 2. Suggest a significant opportunity for HR to become more of a strategic partner within an organization. Justify your response. 3. Recommend a model of human resources management that would be the most appropriate for this organization in question. Provide support for your recommendation. 4. Recommend a strategy that HR could implement in order to develop more effective relationships between Human Resources and the organization’s managers and senior executives, indicating how each strategy will achieve the desired goal. 5. Determine a specific employment law that may affect the hiring and selection process at the acute hospital in your community. Provide support for your rationale. 6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements: • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions. • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are: • Analyze the unique aspects of managing human resources (HR) in health care organizations. • Evaluate the effects of major employment laws on HR functions in health care organizations. • Evaluate the competencies necessary for effective health care human resources management. • Use technology and information resources to research issues in health services human resource management. • Write clearly and concisely about health services human resource management using proper writing mechanics.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric. Points: 240 Assignment 1: Health Care Human Resources Management Criteria Unacceptable Below 70% F Fair 70-79% C Proficient 80-89% B Exemplary 90-100% A 1. Analyze two (2) current trends in health care that are affecting human resources management that may likely impact your hiring decision as HR manager. Provide support for your analysis. Weight: 15% Did not submit or incompletely analyzed two (2) current trends in health care that are affecting human resources management that may likely impact your hiring decision as HR manager. Did not submit or incompletely provided support for your analysis. Partially analyzed two (2) current trends in health care that are affecting human resources management that may likely impact your hiring decision as HR manager. Partially provided support for your analysis. Satisfactorily analyzed two (2) current trends in health care that are affecting human resources management that may likely impact your hiring decision as HR manager. Satisfactorily provided support for your analysis. Thoroughly analyzed two (2) current trends in health care that are affecting human resources management that may likely impact your hiring decision as HR manager. Thoroughly provided support for your analysis. 2. Suggest a significant opportunity for HR to become more of a strategic partner within an organization. Justify your response. Weight: 15% Did not submit or incompletely suggested a significant opportunity for HR to become more of a strategic partner within an organization. Did not submit or incompletely justified your response. Partially suggested a significant opportunity for HR to become more of a strategic partner within an organization. Partially justified your response. Satisfactorily suggested a significant opportunity for HR to become more of a strategic partner within an organization. Satisfactorily justified your response. Thoroughly suggested a significant opportunity for HR to become more of a strategic partner within an organization. Thoroughly justified your response. 3. Recommend a model of human resources management that would be the most appropriate for this organization in question. Provide support for your recommendation. Weight: 15% Did not submit or incompletely recommended a model of human resources management that would be the most appropriate for this organization in question. Did not submit or incompletely provided support for your recommendation. Partially recommended a model of human resources management that would be the most appropriate for this organization in question. Partially provided support for your recommendation. Satisfactorily recommended a model of human resources management that would be the most appropriate for this organization in question. Satisfactorily provided support for your recommendation. Thoroughly recommended a model of human resources management that would be the most appropriate for this organization in question. Thoroughly provided support for your recommendation. 4. Recommend a strategy that HR could implement in order to develop more effective relationships between Human Resources and the organization’s managers and senior executives, indicating how each strategy will achieve the desired goal. Weight: 25% Did not submit or incompletely recommended a strategy that HR could implement in order to develop more effective relationships between Human Resources and the organization’s managers and senior executives, indicating how each strategy will achieve the desired goal. Partially recommended a strategy that HR could implement in order to develop more effective relationships between Human Resources and the organization’s managers and senior executives, indicating how each strategy will achieve the desired goal. Satisfactorily recommended a strategy that HR could implement in order to develop more effective relationships between Human Resources and the organization’s managers and senior executives, indicating how each strategy will achieve the desired goal. Thoroughly recommended a strategy that HR could implement in order to develop more effective relationships between Human Resources and the organization’s managers and senior executives, indicating how each strategy will achieve the desired goal. 5. Determine a specific employment law that may affect the hiring and selection process at the acute hospital in your community. Provide support for your rationale. Weight: 15% Did not submit or incompletely determined a specific employment law that may affect the hiring and selection process at the acute hospital in your community. Did not submit or incompletely provided support for your rationale. Partially determined a specific employment law that may affect the hiring and selection process at the acute hospital in your community. Partially provided support for your rationale. Satisfactorily determined a specific employment law that may affect the hiring and selection process at the acute hospital in your community. Satisfactorily provided support for your rationale. Thoroughly determined a specific employment law that may affect the hiring and selection process at the acute hospital in your community. Thoroughly provided support for your rationale. 6. 3 references Weight: 5% No references provided Does not meet the required number of references; some or all references poor quality choices. Meets number of required references; all references high quality choices. Exceeds number of required references; all references high quality choices. 7. Clarity, writing mechanics, and formatting requirements Weight: 10% More than 6 errors present 5-6 errors present 3-4 errors present 0-2 errors present

Week 3 Other Preparation Watch the video titled “Six Strategies for Creating Competitive Advantage in Your Creative” (10 min 29 s). Video Source: WHC2012 (2012, January 22). Six Strategies for Creating Competitive Advantage in Your Creative… [Video file]. Retrieved from http://www.youtube.com/watch?v=ZhBhjF7ocW0.

This video can be viewed from within your online course shell.

Watch Video Six Strategies for Creating Competitive Advantage in Your Creative Business Duration: (10:30) User: whc2012 – Added: 1/22/12

Week 3 e-Activity Watch the video titled “Fedex and UPS Documentary” (20 min 33 s). Be prepared to discuss. Video Source: BCCBusinessClips (2012, January 26). Fedex and UPS Documentary [Video file]. Retrieved fromhttp://www.youtube.com/watch?v=JZu_gxi3sbs.

Week 3 Scenario https://blackboard.strayer.edu/bbcswebdav/institution/BUS/599/1142/Week3/Scenario/story.html

Week 3 Discussion

“FedEx and UPS Superior Responsiveness” Please respond to the following:

From the e-Activity, determine the functional level strategy of both UPS and FedEx. Next, compare and contrast each company’s quality practices and level of responsiveness to customers. Note: Be sure to relate the “Six Strategies for Creating Competitive Advantage” from the video into your response.

From the e-Activity, determine the innovation strategies of both UPS and FedEx, and analyze the manner in which each company’s focuses on achieving superiority in terms of responsiveness and efficiency. Provide at least three (3) examples from the video to support your response.

Assignment 1: Yahoo and Amazon: Building a Competitive Advantage Due in Week 3 and worth 300 points Review Case 21 “How Amazon.com became the leading online retailer by 2011”, and Case 23 “Is Yahoo!’s business model working in 2011?” located in the textbook to complete this assignment. Write a six to eight (6-8) page paper in which you: Describe, in brief, the histories of both of Amazon.com and Yahoo.com, and determine the core business of each. Determine the key strategic differences that have impacted the relative success of both Amazon.com and Yahoo.com. Provide two (2) specific examples of such strategic differences to support the response. Compare and contrast the approach to strategic planning that each company has pursued in order to achieve a competitive advantage. Focus specifically on both intended and emergent strategies. Analyze the manner in which each company’s distinctive competencies help to shape the strategies that each company pursues. Provide a rationale to support the response. Recommend one (1) functional level strategy for each company which prescribes the essential ways in which each may achieve superior efficiency, quality, innovation, and customer responsiveness. Provide a rationale to support the response. Use at least three (3) quality references. Note: Wikipedia and other Websites do not qualify as academic resources. Your assignment must follow these formatting requirements: Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions. Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length. The specific course learning outcomes associated with this assignment are:

Analyze the role of a company mission, vision, and objectives and the impact to business strategy. Describe strategic planning techniques used to formulate alternative strategies designed to achieve stated business goals. Analyze the external and internal environment for opportunities, threats, strengths, and weaknesses that impact the firm’s competitiveness. Use technology and information resources to research issues in strategic management. Write clearly and concisely about strategic management using proper writing mechanics.

The Impact of Workplace Bullying

Review the Wiedmer article regarding workplace bullying (found in the reading section). Develop a two- to three-page APA- formatted paper that responds to the following: •Provide a review of the article. Describe the impact of workplace bullying on both the victims and the organization. •Reflect on a time when you may have witnessed workplace bullying. Discuss at least two practices of workplace bullying addressed in the article that were applicable to your scenario. •Recommend at least two techniques from the article that management should implement to provide a positive impact on workplace bullying. Support your response with additional information from the textbook or additional research. Your paper must be two to three pages (not including title and reference pages) and must be formatted according to APA style as outlined in the approved APA style guide. You must cite two scholarly sources in addition to the textbook.