UNIT 406  PLANNING AND IMPLEMENTING CHANGE WITHIN BUSINESSES

Assessment Criteria:

Describe the internal and external factors that contribute to the need for change in organisations.
Analyse different types of organisational change
Explain the benefits of planning organisational change.

Explain processes for managing change
Explain why organisational culture has a role in the management of change.

Explain the skills needed to manage people through organisational change.
Describe reasons for individuals to resist change.
Explain how leaders and managers can overcome resistance to change.

Describe how to monitor to monitor the implementation of change.
Explain the importance of evaluating the efficiency and effectiveness of the implementation process.
Use techniques to evaluate the change process.
Recommend procedures by which the change process can be continually improved.