Category: Business Finance – Operations Management

  

Choose a social issue affecting the workplace and working environment, and develop a paper that thoroughly discusses the issue from both the workplace and societal viewpoints. Be sure to include the positive and negative aspects of the issue in relation to the workplace, society, and workers, especially the unique worker groups who may be most affected (e.g., women, immigrants, LGBTQ citizens, the working or middle classes, and racial, ethnic or cultural groups). Analyze how the issue could be positively supported using various social controls (e.g., laws, organizational policies/practices, training/education, government or corporate involvement, or social change) and recommend interventions in these areas. In addition, discuss the potential social or economic benefits which may result if your recommendations were implemented.

Choose one of the following social issues:

The role of women in leadership

Faith-based decision making in business (hiring and customers served)

The use of immigrant labor in California

Sexual harassment

Executive versus worker compensation disparity

The gender wage gap

Whistleblowing

The paper must be eight to ten double-spaced pages in length (excluding the title and reference pages) and formatted according to APA style. You must use at least five scholarly sources (three of which must be found in the University Library) other than the textbook to support your claims. Cite your sources in text and on the reference page. 

  

With all of the recent frauds and corporate scandals similar to Merck, AIG, Enron, WorldCom, Tyco, and ImClone you have heard. Your supervisor has asked you to research news sites and read articles on the potential legal and ethical issues related to data analysis organizations have gone through in the recent past. After reading these sites, you have become interested on researching additional resources on the data analysis by using the Library, the Internet, and all other resources that are linked to this case and you want to research and prepare a report that summarizes the following questions relevant to data analysis on a specific organization of your choice. 1. How did the company you have researched use or misuse data to support their decisions? 2. What were the results? 3. What are the limitations and significance of the data? 4. What are ethical implications of data misuses in this case?

  

“Define Integrated Marketing Communications (IMC) and explain the goal of IMC. Also list and describe the seven (7) different components of the communication process. Lastly, discuss at least three (3) factors firms should use as marketing metrics to plan for and measure IMC success”

  

1. Explain what would happen to equilibrium price and quantity in the market for Pepsi if the following occurred (be sure to indicate WHY it happens as well):
 

a. The price of Coke decreases.
b. Average household income falls from $50,000 to $43,000
c. There are improvements in soft-drink bottling technology.
d. The price of sugar increases and the Pepsi launches an extremely successful advertising campaign.

2.  Use the following equations for demand and supply to solve for market equilibrium price and quantity:
 

Demand: Qd = 100 4P
Supply: Qs = 10 + 6P

3. . Using the diagram below, answer the following questions:
a. How much is the per-unit tax on cigarettes?
b. What price do consumers pay after the tax?
c. How much tax revenue is collected?
d. What is the amount of deadweight loss?

  

Downhill Boards (DB), a producer of snow boards, is evaluating a new process for applying the finish to its snow boards. Downhill Boards currently incurs a fixed annual cost of $125,000 and has a variable cost of $0.90 per unit. Annual demand for the snow boards is 160,000. Fast Finish, Inc. (FFI) has made a technological breakthrough in snow board finish application. FFI will apply the finish for $0.23 per unit in variable costs plus a fixed annual cost of $230,000.
a) What will it cost Downhill Boards to outsource the finishing process?
Total Cost from FFI = $ .
$ than insourcing.
b) At what demand level does it make sense economically to outsource the finishing process?
Better to outsource when demand is or more. 

  

ii) Visit Claritas using this link: http://www.claritas.com/MyBestSegments/Default.jsp?ID=0&SubID=&pageName=Home
 

iii) Select Free Report from the right hand toolbar. Enter your zip code (or a zip code of your choice). What do you learn about the area you live in?
 

iv) Then, go to http://www.census.gov and perform the same exercise. Select American FactFinder from the toolbar on the left. Type the zip code in the box provided and select Go.
 

v) Write a 750-1,000 word paper in APA format about what you found from these two web sites.
 

(1) What did you find that surprised you?
 

(2) How are they different?
 

(3) How are they the same?
 

(4) How might these two market research sources help a company develop a marketing mix?
 

(5) What might each of the 2 sources tell you about consumer behavior in your area?
 

(6) How reliable is the data when using it for market research?
 

(7) In what ways might the market research information presented by the two sources not be helpful? Explain.

  

1. Companies use information systems to support their various business processes and activities for internal operations, which does NOT include:
A. manufacturing.
B. interaction with suppliers.
C. human resource management.
D. order processing.
 

2, __________ refers to systems for providing effective and efficient communication with the customer from the entire organization.
A. Operational CRM
B. Analytical CRM
C. Collaborative CRM
D. Executional CRM
 

3. The emergence of the Internet and Web has resulted in __________, opening up new opportunities and methods for conducting business.
A. the globalization of customer and supplier networks
B. the integration of customer and supplier networks
C. delineating the customer and supplier networks
D. the integration of all business processes within an organization
 

4, __________ are operated by third-party vendors, meaning that they are built and maintained by a particular company.
A. Electronic exchanges
B. Trading exchanges
C. Multimedia marketplaces
D. Resource marketplaces
 

5. Support activities include infrastructure, human resources, __________, and procurement.
A. operations and management
B. marketing and sales
C. customer service
D. technology development
 

6. A value system is formed when:
A. a company creates additional value by integrating internal applications with suppliers, business partners, and customers.
B. companies connect their internal value chains.
C. information flows from one company’s value chain to another company’s value chain.
D. All of the above
 

7. __________ applications are systems that focus on the specific needs of individual departments and are not designed to communicate with other systems of the organization.
A. Packaged
B. Custom
C. Stand-alone
D. Internally focused
 

8.__________ involves the business activities associated with receiving and stocking raw materials, parts, and products.
A. Inbound logistics
B. Operations and manufacturing
C. Outbound logistics
D. Marketing and sales
 

9. The key purpose of a(n) __________ system is to streamline the flow of information from one company’s operations to another’s.
A. intraorganizational
B. operational
C. management information
D. interorganizational
 

10. Data warehouses are databases that store information:
A. related to a specific department.
B. required for a specific business activity.
C. related to the various business activities of an organization.
D. that is outdated.
 

11.__________ can be accomplished by integrating multiple business processes in ways that enable firms to meet a wide range of unique customer needs.
A. Competitive advantage
B. Economies of scale
C. Process reengineering
D. Strategic information planning
 

12. __________ is a corporate-level strategy concentrating on the downstream information flows.
A. Business Process Management
B. Supply Chain Management
C. Customer Relationship Management
D. Enterprise Resource Planning
 

13. An Enterprise Marketing Automation system provides a comprehensive view of the:
A. competitors.
B. industry trends.
C. environmental factors.
D. All of the above
 

14. The term __________ is commonly used to refer to the producers of supplies that a company uses.
A. supply network
B. value system
C. supply chain
D. value chain
 

15. Customer Relationship Management applications concentrate on the __________ integrating the value chains of a company and its distributors.
A. upstream information flows
B. legacy systems
C. externally focused systems
D. downstream information flows
 

16. Like ERP and CRM applications, SCM packages are delivered in the form of __________, which companies select and implement according to their business requirements.
A. components
B. solutions
C. modules
D. systems
 

17. The supply chain __________ module in SCM packages reports key measurements in the supply chain.
A. collaboration
B. event management
C. exchange
D. performance management
 

18. __________ is often the most overlooked, underestimated, and poorly budgeted expense involved in planning enterprise system implementations.
A. Customization
B. Training
C. Executive sponsorship
D. Help from outside experts
 

19. __________ are designed to automate the business processes that occur before, during, and after sales have been transacted between a supplier and multiple customers.
A. Resource portals
B. Procurement portals
C. Distribution portals
D. Enterprise portals
 

20.__________ allows Web page designers to create customized tags that specify how the document should be formatted.
A. HTML
B. XBRL
C. XML
D. W3C

  

Control theory originated with the goal of managing small, mechanical operations (such as the thermostat example in your lecture) but it has since been applied in broader contexts. For this assignment, select a service operation (a bank, hospital, auditing company, financial consulting, etc.) and apply control theory to a particular process within the business. Explain how the concepts found in control theory can be used to ensure the smooth operation of the process. In a bank, a process to which we could apply control theory could be managing the length of the lines. In financial consulting, control theory could be applied to maintaining the balance between risk and return.

For this assignment, begin by choosing and describing a specific process within a service operation. Describe what the goals would be (maintain risk levels, manage queue lengths, maintain medicine inventory, etc.) and then explain, using relevant vocabulary, how control theory can be used to keep the goals on target. Use research to both find details about your selected type of business and also to learn more about control theory concepts. Be specific in your description and give concrete examples of what must be done. To support your arguments, create two graphs: the first should depict the feedback loop in the operation and the second should show the stability of the operation (how the value of the objective will behave over time). The online lecture has examples for both of these graphs.

  

Assignment 2 Grading Criteria 

Maximum
  Points

 

Described the service operation.

10

 

Applied control theory concepts to explain how the operation can   be managed.

10

 

Provided two graphs to show the control loop and stability of the   operation.

10

 

Presented a structured report free of spelling and grammatical   errors and cited sources in APA format when necessary.

5

 

Total: 

35

  

Write a comprehensive analysis of the case study method and the issues you analyzed. How did you address the managerial communication issues you learned over the past 5 weeks? What do you think are the most difficult communication situations that managers face, and how will your skills be useful in handling them? What skills do you need to develop to improve your managerial communication skills? How do you plan on acquiring these skills?

  

BUS 250 WEEK 5 RESEARCH PAPER  – Final Case Analysis Paper

The Final Case Analysis Paper should demonstrate understanding of the reading as well as the implications of new knowledge.  The eight-page paper should integrate readings and class discussions into work and life experiences.  It may include explanation and examples from previous experiences as well as implications for future applications.

The purpose of the Final Case Analysis Paper is for you to culminate the learning achieved in the course by describing your understanding and application of knowledge in the field.

Focus of the Final Case Analysis Paper:

The Final Case Analysis Paper should focus on real life, real time application of topics covered in this course; the uses you have seen and the uses you can envision.  The paper must be submitted to your instructor no later than 11:59 pm of the time zone in which you reside on the last day of class.
 

Read Mattel and Toy Safety, which is Case Eight in the Cases in Business and Society section at the end of the book. This case describes the 2007 Mattel toy recalls, which were in response to findings that several childrens toys were coated in lead-based paint.

Write an eight to ten page paper that addresses the following questions. Support your opinions with scholarly research.

1. Do you believe that Mattel acted in a socially      responsible and ethical manner with regard to the safety of its toys? Why      or why not? What should or could Mattel have done differently, if      anything? Be sure to support your answer using your research findings.
2. Who or what do you believe was responsible for the      fact that children were exposed to potentially dangerous toys? Why do you      think so? Be sure to support your answer using your research findings.
3. What is the best way to ensure the safety of      childrens toys? In responding, please consider how the following groups      would answer this question: government regulators (in the U.S. and China);      consumer advocates, the toy industry, childrens product retailers; and      standard-setting organizations. What might explain the differences in      their point of view? Be sure to support your answer using your research      findings.
4. What do you think is the best way for society to      protect children from harmful toys? Specifically, what are the appropriate      roles for various stakeholders in this process? Be sure to support your      answer using your research findings.