Analyse how reluctance to bad news can be overcome.
The paper by Smith and Keil (2003) focuses on the reluctance to report bad news, which can make it very difficult for the project manager to effectively monitor and control the project.
Write an analysis of how reluctance to bad news can be overcome. As part of your analysis, consider what can be done at the project management strategy level to effectively monitor and control a project and what the project manager can do when dealing with individuals working on the project (500 words).

Reference:
Smith, H.J. & Keil, M. (2003) ‘The reluctance to report bad news on troubled software projects: a theoretical model’, Information Systems Journal, 13 (1), pp. 69-95.