MANAGING HUMAN CAPITAL
Assignment Overview
From this Modules Background readings, we learn that the strongest companies view employees as assets rather than liabilities. They do this in many ways, such as through professional development opportunities, benefits offered, pay scale adjustments, and employee engagement initiatives.
Managers also show their employees that they are assets by the way the employees are treated. If managers do not treat their employees as valued employees, employee satisfaction might decrease and negatively impact the organizations success.
With that in mind, how does a company know it needs to adjust its culture to become a sustainable, compassionate employer in the 21st century? Smart management teams track metrics that indicate a companys overall health, including its level of employee satisfaction. Unless steps are taken to improve employee satisfaction, however, metrics will be wasted and the opportunity for gain will be lost.
So, what types of metrics are important in HR and what are they useful for? To answer this question, please read the following articles regarding HR metrics:
Jessee, T. (n.d.). 48 HR KPIs & metric examples (and how to implement them). ClearPoint Strategy. Retrieved from https://www.clearpointstrategy.com/human-capital-kpis-scorecard-measures/
Seven habits. (2019). 7 habits that are stalling your employee engagement program and how to fix them. Glint. Retrieved from https://info.glintinc.com/rs/586-OTD-288/images/GLINT-15-001_WP_P3.pdf
Zheltoukhova, K. (2015). New ways of working: What is the real impact on the HR profession? Strategic HR Review, 14(5), 163-167. Available in the Online Library.
Case Assignment
After reading the required background material, prepare an essay in which you identify five key performance metrics to measure employee satisfaction.
You should address the following questions about each of the five metrics you selected to measure employee engagement/satisfaction:
Discuss three reasons why employee engagement/satisfaction metrics might rise or fall.
What steps should a company take to improve employee engagement/satisfaction?
In addition to the three background readings listed above, find two other sources from the Online Library to support your essay.
Submit the Case Assignment into the appropriate drop box by the Module 1 due date.
ADP. (2015, March 3). Rethink human capital management [Video file]. Retrieved from https://www.youtube.com/watch?v=Ipxtwod-W9o.
Business Management Daily. (2013, May 21). The top five manager mistakes that cause lawsuits [Video file]. Retrieved from https://www.youtube.com/watch?v=nHHNk-VtwfA.
Deloitte US. (2016, March 2). Human capital trends 2016: The new organization: Different by design: Deloitte insights [Video file]. Retrieved from https://www.youtube.com/watch?v=JS7duITSEO8.
Required Material
Alziari, L. (2017). A chief HR officers perspective on talent management. Journal of Organizational Effectiveness, 4(4), 379-383. Available in the Online Library.
Heathfield, S. (2019). The 3 New Roles of the Human Resources Professional. Retrieved from https://www.thebalancecareers.com/the-new-roles-of-the-human-resources-professional-1918352
Jessee, T. (n.d.). 48 HR KPIs & metric examples (and how to implement them). ClearPoint Strategy. Retrieved from https://www.clearpointstrategy.com/human-capital-kpis-scorecard-measures/
Phillpott (2019). 10 Companies that Still Use Child Labor. Retrieved from https://www.careeraddict.com/10-companies-that-still-use-child-labor
Seven habits. (2019). 7 habits that are stalling your employee engagement program and how to fix them. Glint. Retrieved from https://info.glintinc.com/rs/586-OTD-288/images/GLINT-15-001_WP_P3.pdf
Zheltoukhova, K. (2015). New ways of working: What is the real impact on the HR profession? Strategic HR Review, 14(5), 163-167. Available in the Online Library.
