Day: January 30, 2020

Any Takers?

January 30, 2020 2 Comments Business & Finance

Measuring Customer Service

 Prior to beginning work on this assignment, read this weeks assigned readings. In the required article, (Reid, 2016), the author refers to the Platinum Rule for developing outstanding customer relationships and discusses the importance of customer service. Your textbook emphasizes the idea that customer service is a strong competitive weapon, which is difficult for competition to imitate. In logistics, the four dimensions of customer service are time, dependability, communication, and convenience. Advanced transportation and technology are the main drivers of globalization that contribute to these four dimensions. See Table 7.2 on page 124 of your text (Murphy & Knemeyer, 2018).

For this assignment, you will research a large global transportation company, write a paper that discusses how customer service supports logistics and supply chain management, and then analyze how this relationship contributes to a companys competitive advantage in the global marketplace.

In your paper,

  • Select one transportation company from the list of the , published by Forbes.
  • Explain how your chosen companys current logistics and/or supply chain management practices supports each of the four dimensions of customer service. (The companys website and annual report are often good starting points for your research.)
  • Assess how the company can strengthen the contribution of each dimension to future gains in profitability and/or customer service with at least two of the four dimensions. Provide two to three examples of how other companies have already done so to support your assessment.

The Measuring Customer Service paper

  • Must be 600 to 900 words in length (not including title and references pages), double-spaced, and formatted according to APA style as outlined in the . Contextual (Level One) headings must be used to organize your paper and your thoughts.
  • Must include a title page with the following:
    • Title of paper
    • Students name
    • Course name and number
    • Instructors name
    • Date submitted
  • Must address the topic of the paper with critical thought.
  • Must include and integrate supporting information and reasoning from at least one scholarly, peer-reviewed, or credible business source from the Ashford Library in addition to the textbook (see Ashford Writing Centers for assistance).
    • The table offers additional guidance on appropriate source types. If you have questions about whether a specific source is appropriate for this assignment, please contact your instructor. Your instructor has the final say about the appropriateness of a specific source for a particular assignment.
  • Must document all sources in APA style, as outlined in the Ashford Writing Center.
  • Must include a separate references page, formatted according to APA style as outlined in the Ashford Writing Center.

Examine the business concepts of quality management and lean systems.

January 30, 2020 2 Comments APA, Business and Management

Examine the business concepts of quality management and lean systems.

In the modern world, businesses and individuals need to optimize their efforts to gain effectiveness and efficiency. Also, concepts of sustainability, continuous improvement, and processes that ensure increased value are considered to track operations management towards success.

Many of the terms of quality management and lean systems come from Japanese culture and language, due to Dr. W. Edwards Demings research occurring in Japan. Deming is often referred to as The Father of Quality due to his foundational role in the establishment of Quality Management.

Directions

In this Assessment, you will compose an informative essay in which you specifically address the parts listed below.

Part 1: Examine the business concepts of quality management and lean systems provided below:

Quality Management

1. Dimensions of Quality

2. Cost of Quality

3. Six Sigma

4. ISO

5. Quality tools

Lean Systems

1. JIT

2. Lean Production

3. Kanban

4. Kaizen

5. Poka-yoke

Part 2: Select one concept from each of the lists above and compose your paper to include:

One aspect of quality management
One aspect of lean systems
Part 3: Close your paper with the following observations from your research:

The importance of Demings research to the foundation of quality, and what you could do now, to implement the concepts you selected, to your own life and work.
Ensure each topic is covered to appropriate breadth and depth demonstrating knowledge of the module concept.

Minimum Submission Requirements

This Assessment should be a separate Microsoft Word document, preferably in the most current .docx file format.
In addition to the APA 6th edition style title page and reference page; ensure your paper covers the assigned topics, with a focus on quality. The following items provide additional guidance as to writing expectations.
Respond to the questions in a thorough manner, providing specific examples of concepts, topics, definitions, and other elements asked for in the questions. Your paper should be highly organized, logical, and focused.
It must be written in Standard English; demonstrating exceptional content, organization, style, grammar, and mechanics.
Your paper should provide a clearly established sustained viewpoint and purpose.
Your writing should be well ordered, logical, and unified; as well as original and insightful.
Ensure your paper uses APA 6th edition format for content, with properly indented paragraphs, and a minimum of 3-full pages (minimum 750 words) covering the assigned topics to appropriate depth.
A separate page at the end of your research paper should contain a list of references, in APA 6th edition format. Use your textbook, the Library, and the internet for credible research.
Ensure you have at a minimum three quality references supporting your work: defining words, or using dictionaries, wikis, or encyclopedias, does not count as a quality reference, or meet university standards for credible online research.
Be sure to cite both in-text and reference list citations were appropriate and reference all sources. Your sources and content should follow proper APA 6th edition citation style. Review the APA formatting and citation style resources found in the Writing Center. The Writing Center can be found in the Academic Success Center in the Academic Tools area of your course.  (It should include a cover sheet, paper is double-spaced, in Times New Roman 12-point font, correct citations, Standard English with no spelling or punctuation errors, and correct references at the bottom of the last page.

Analyze the elements of a valid contract

January 30, 2020 3 Comments APA, Business and Management

Analyze the elements of a valid contract.

GEL 6.6: Apply research to the field of study.

Assignment

This following assignment description will prepare you for the next Assignment due in Unit 6.

Cardigan History

The Cardigan family has made a name for themselves in the sweater industry whereby they have designed sweaters for a variety of uses and for a wide target audience ranging from toddlers to business professionals. Cassandra, whom everyone calls Cassie, is the CEO of CARDWARE Inc., Camoni is the spokesperson for the sweater line, and Candie models the lines in the professional sphere. They often use their mother, Camille, as a business consultant for input about various new ideas and marketing because she was the manager and agent of her sons glove company. Cora and Caley, Camilles two youngest daughters from her second failed marriage to Bo Jenkins, are co-office managers of their headquarters located in Silkadonia.

Camille has developed a good network among those in the fashion industry, especially the seamstresses who have been hired by well-known celebrities. One day, Camille spoke with Sonya, the owner and Lead Seamstress for Shazam Clothing Industries. Shazam is a leading manufacturer of unique limited edition clothes in Silkadonia. Camille presented Sonya with her order to sew a limited number (500) of hot pink and black machine knitted sweaters with a matching knit hat. Each sweater was to have a number and Candie Cardigans signature on a label sewn onto the bottom right side of the sweater. The hats would have the same label with matching number to its sweater, but sewn on the right side of the turned up hat cuff. Sonya agreed to make each sweater and hat pair for $100. Camilles plan was to sell each set for $300 thereby making a $200 profit per set. While discussing the type of yarn to be used, Sonyas cell phone rang. Sonya pushed a piece of paper and a color palette towards Camille and whispered write the type of yarn you want used and exact dye lots and I will begin work on this right away. Camille did as requested, but forgot to give Sonya the traditional 25 % down payment. The down payment has always been used to purchase the materials.

Sonya completed production of all 500 sweaters in record time and has presented Camille with an invoice for payment for the same. At the bottom of the invoice, the words, Payment Due Upon Receipt were written. Camille changed her mind about wanting the sweaters and hats, as she decided that the items would not be as profitable as originally anticipated. Sonya now comes to the law firm you work for, P. Strami, and Hammond, Attorneys at Law, and wants to know if she has any recourse. Attorney Strami hands you the following instructions and asks that you draft a memorandum to him incorporating your research.

Dear Paralegal:

Please prepare a 23-page double-spaced memorandum in size 12 Times New Roman font discussing the following in the order presented:

Please determine whether or not a contract has been formed using the basic contract principles of offer, acceptance, and consideration. State whether or not any of the crucial parts of the initial offer may be missing.
Further, please research whether or not Camille and Sonyas prior course of dealings has an impact on the parties communications and whether or not Sonya would be successful against CARDWARE Inc. should a breach of contract lawsuit be brought against her.
Do not forget to provide your legal research within your memorandum. You may use case law to make comparisons, your textbook, and reliable Internet research to provide in-text citations for your work. Do not use Wikipedia.
Prepare your memorandum paying particular attention to the following:

For confidentiality reasons, please prepare an APA formatted cover sheet with your memorandum. Do not forget to indicate which unit the Assignment is for.
Be sure to avoid the use of first person. Instead, convey your research utilizing third person.
Be sure to discuss any ethical perspectives/concerns with regard to the parties’ communications
Keep all font color consistent throughout. If you copy and paste a link and it is in blue, hover your mouse over the link, right click, and select REMOVE HYPERLINK to keep the font color black like the rest of your submission.
Use size 12 Times New Roman font.
Utilize in-text citations. If a reference is listed in your reference page, it must be included within the body of your submission as well.
Prepare an APA formatted reference page.
Proofread your submission for any grammatical or sentence structure errors. Also, please refer to the rubric for this Assignment to make sure you have included that which you will be graded over before placing the same into the Dropbox.
Submit your Assignment in a timely manner.
Do not hesitate to ask for assistance should you need it.

Human Resource Assignment

January 30, 2020 1 Comment Human Resource Management

Management and Unions

Write a paper in which you describe three pieces of legislation that have been critical in defining the rights of management and unions.

In your paper answer the following question:

  • Why are the laws you chose important and what role did they play in shaping todays management-union relationship?

The requirements below must be met for your paper to be accepted and graded:

  • Write between 750 1,250 words (approximately 3 5 pages) using Microsoft Word in APA style, see example below.
  • Use font size 12 and 1 margins.
  • Include cover page and reference page.
  • At least 80% of your paper must be original content/writing.
  • No more than 20% of your content/information may come from references.
  • Use at least three references from outside the course material.
  • Cite all reference material (data, dates, graphs, quotes, paraphrased words, values, etc.) in the paper and list on a reference page in APA style.

References must come from sources such as, scholarly journals found in EBSCOhost, CNN, online newspapers such as, The Wall Street Journal, government websites, etc. Sources such as, Wikis, Yahoo Answers, eHow, blogs, etc. are not acceptable for academic writing.  

Business Assignment

January 30, 2020 2 Comments Business & Finance

Environmental Issues Faced by Business and Society

  • Research and explain the importance of an environmental issue (fracking, hazardous waste disposal, oil pipeline leaks, deforestation, etc.) faced by business and society.
  • Additionally, describe at least two strategic approaches organizations are using to respond to the issue.

The requirements below must be met for your paper to be accepted and graded:

  • Write between 750 1,250 words (approximately 3 5 pages) using Microsoft Word in APA style, see example below.
  • Use font size 12 and 1 margins.
  • Include cover page and reference page.
  • At least 80% of your paper must be original content/writing.
  • No more than 20% of your content/information may come from references.
  • Use at least three references from outside the course material.
  • Cite all reference material (data, dates, graphs, quotes, paraphrased words, values, etc.) in the paper and list on a reference page in APA style.

References must come from sources such as, scholarly journals found in EBSCOhost, CNN, online newspapers such as, The Wall Street Journal, government websites, etc. Sources such as, Wikis, Yahoo Answers, eHow, blogs, etc. are not acceptable for academic writing.  

Political Action Essay

January 30, 2020 1 Comment Political science

 

Part 1:  Analyze how your experience with your political action compares to what you have read in the assigned readings listed on the syllabus.  Explain how your political action brings to mind specific things that you learned from the assigned readings listed on the syllabus. You must do a detailed compare/contrast of your political action experience with specific things found in the the assigned readings listed on the syllabus.  Is your personal real-world experience during your political action the same as or different from what is presented in the assigned readings?  Explain.  Don’t forget to include citations to specific things from the the assigned readings listed on the syllabus and cite as parenthetic citations.  Example:  when citing to the Krutz textbook which you are assigned to read for the class, include parenthetic citations to the book (meaning to put the citations containing the author’s name and page number or section number within parentheses).  It should look like (Krutz, page number/section number). 

Part 2:  Identify a specific political issue/problem that is currently highlighted in the news right now, and use everything that you have learned from class AND from your experience gained from your political action to create detailed strategies for taking action to respond to (or even solve) that political issue/problem in the news.  Make sure to include a citation to the news source (name of the news source and/or URL web address, etc.).  Not including a citation to a news source in your paper will also result in a loss of points.

 

Links to additional assigned readings for theme 3 (click on each link):

  • Go to 

Click on and read Executive, Legislative, Judicial

  • Go to
  • Go to

Links to additional assigned readings for theme 4 (click on each link):

  • Martin Luther King, Jr.s Letter from a Birmingham Jail
  • Voting Rights and the Color of Law – The New Yorker
  • Cesar Chavezs Letter from Delano
  • Social Movements in the U.S.- Time

 

  • Krutz, Glen. American Government. Houston: OpenStax. Licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0)

Bus Strategic Unit 1

January 30, 2020 1 Comment Business & Finance

 

1a How will accomplishing these objectives support your success in management? (opinionated)

Q1b What risks or challenges might a manager encounter if they have not mastered these objectives? Explain. (opinionated)

Q2 What is the importance of current data in a SWOT analysis? (GP-related, Specific Response)

Q3 How do you identify the SWOT factors in a fictitious firm? (GP-related, Specific Response)

Q4a Which SWOT Factors must be specific to the firm and which can be Generic? (GP-related, Specific Response)

Q4b Why? (GP-related, Specific Response)

Each question will need to have 3-4 paragraghs of responses. Make sure in this format 

Q1 etc. 

Hillbilly Elegy

January 30, 2020 2 Comments Human Resource Management

Read the chapters from Hillbilly Elegy (attached below) and answer the following questions. 

1. Vance refers to his family as a clan of lunatics but also as hillbilly royalty (17). Explain this paradox and what Vance means by these two expressions.

2. Did you enjoy the reading? Why or why not?

3. What do these chapters say about the idea of home?

4. What is the tone of the piece?

5. Choose 2 aspects or ideas from Hillbilly Elegy and explain why you thought they were interesting (or why you did not like them).

6. Reply to at least 3 of your classmates posts. Your response must be more than simply I agree with you or This is interesting. Think about a conversation you would be having in class about this reading.

Capstone Reflective Journal

January 30, 2020 3 Comments Nursing

 

Benchmark – Professional Capstone and Practicum Reflective Journal

Students are required to maintain weekly reflective narratives throughout the course to combine into one course-long reflective journal that integrates leadership and inquiry into current practice as it applies to the Professional Capstone and Practicum course.

In your journal, you will reflect on the personal knowledge and skills gained throughout this course. The journal should address a variable combination of the following, depending on your specific practice immersion clinical experiences:

  1. New practice approaches
  2. Intraprofessional collaboration
  3. Health care delivery and clinical systems
  4. Ethical considerations in health care
  5. Population health concerns
  6. The role of technology in improving health care outcomes
  7. Health policy
  8. Leadership and economic models
  9. Health disparities

Students will outline what they have discovered about their professional practice, personal strengths and weaknesses that surfaced, additional resources and abilities that could be introduced to a given situation to influence optimal outcomes, and finally, how the student met the competencies aligned to this course.

While APA style is not required for the body of this assignment, solid academic writing is expected, and in-text citations and references should be presented using APA documentation guidelines, which can be found in the APA Style Guide, located in the Student Success Center.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.