Business Communications – Discussion Post – Identify an Ineffective Message

Bove, C. L., & Thill, J. V. (2018). Business Communication Today (14th ed.) New York,
NY: Pearson

Part 2 Applying the Three-Step Writing Process
Read Chapters 4-6

Discussion: Identify an Ineffective Message

Find a business letter that you find especially ineffective and explain why it is so. This
can be a junk mail letter, a rejection for a job, a complaint, etc. When formulating
your response: identify the message, purpose, words and phrases used that create
inappropriate tone; does it use ineffective direct or indirect approach? Use your text
to formulate your response.

Response Parameters
Minimum 250350 word response
Include at least two (2) references from text in analysis
o Outside sources may be used as well

Refer to the RISE model (Links to an external site.) as a guide for writing
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